Customer Account Analyst

Edgewell Personal Care Brands, LLC•St. Louis, MO

24d•Hybrid

About The Position

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination. This opportunity will have a hybrid schedule of 3 times/week (Tuesday, Wednesday, Thursday) in our Chesterfield, MO office.

Requirements

Analytical skills
Strong written and verbal communication skills
Must be self-actuated and has ability to adapt to change.
Computer literate. Knowledge of Excel, PowerPoint, Word, Email
Must have working knowledge of Customer Service and Analytics/problem solving.
Willing to occasionally travel

Nice To Haves

Undergraduate degree preferred

Responsibilities

Performs various Order to Cash functions that require a technical expertise to ensure efficient product distribution and customer/channel order management focus.
Supports Order to Cash processes, trouble-shooting product availability, and assisting in the coordination of shipments/distribution activities in accordance with customer’s expectations and Edgewell’s Supply Chain.
Exhibits proficiency in all Supply Chain/Order to Cash (OTC) Systems, Customer Systems, and core supply chain processes.
Identifies, analyzes, and interprets both technical and business opportunities.
Processes and trends non-working trade (NWT) related customer deductions.
Supports improvement initiatives that deliver enhanced supply chain performance.
Maintains systems tables and data elements to assure data integrity.
Evaluates ordering trends to meet fill rates and arrival dates.
Organizes and analyzes product availability based on lead-times to minimize negative impacts (open stock and displays).
Builds working relationships with internal Edgewell commercial team and customer counterparts.