Custom Framer/ sales associate

Michaels Stores•Everett, WA

11d•$15 - $18•Onsite

About The Position

This role involves building customer relationships by creating memorable framing solutions for their art and assisting customers in shopping the store. The associate is responsible for maintaining a safe, clean, and clutter-free environment, adhering to standard operating procedures, and executing company programs. A key aspect of the role is embracing the 'Elevated ABC Deliver' to build customer relationships and deliver custom framing solutions, sales, and production results. The associate will also complete framing orders with quality and timeliness, maintain the ready-made frame department, and assist with other assigned areas. Providing friendly customer service, ensuring the store is well-merchandised and stocked, and supporting shrink and safety programs are also core functions. The role requires interaction with others in an accepting and respectful manner, promoting organizational values, and serving as a role model. Responsibilities include participating in truck unloads and stocking, operating the cash register with proper cash handling, acknowledging customers, assisting with Omni channel processes, and performing other assigned duties.

Requirements

basic computer skills
basic measuring skills
ability to operate the framing equipment and glass cutter

Nice To Haves

retail experience
Experience selling products and/or services to customers

Responsibilities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
Deliver sales and production results
Complete framing orders with a high degree of quality and on time
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
Follow Standard Operating Procedures (SOPs) and Company programs
Support shrink and safety programs
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Operate cash register and execute cash handling to standards
Acknowledge customers, help locate product and provide solutions
Assist with Omni channel processes
Other duties as assigned