Custom Framer & Designer Kooser Location

Michaels•San Jose, CA

22h•Onsite

About The Position

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment. This role involves adhering to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance, executing Company policies and standards, and embracing personal designer by using Elevated ABC Deliver to build relationships and create Custom Framing solutions. The position is responsible for delivering sales and production results, completing framing orders with high quality and on time, and maintaining the ready-made frame department and other assigned areas. It also includes delivering friendly customer service, assisting customers in finding products, and ensuring a well-merchandised and in-stock store. Support shrink and safety programs, interact positively with others, and participate in truck un-load and stocking processes. Operate the cash register and execute cash handling to standards, acknowledge customers, help locate product, and provide solutions. Assist with Omni channel processes and perform other duties as assigned.

Requirements

basic computer skills
basic measuring skills
ability to operate the framing equipment and glass cutter

Nice To Haves

retail experience
Experience selling products and/or services to customers

Responsibilities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
Deliver sales and production results
Complete framing orders with a high degree of quality and on time
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
Follow Standard Operating Procedures (SOPs) and Company programs
Support shrink and safety programs
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Operate cash register and execute cash handling to standards
Acknowledge customers, help locate product and provide solutions
Assist with Omni channel processes
Other duties as assigned