Custom Cabinet Installation Manager

Tharp Cabinet Company•Loveland, CO

5h•$70,000 - $90,000•Onsite

About The Position

Tharp Custom Cabinetry is a custom cabinet manufacturer in business for over 50 years. Our employees are empowered to make a difference in a positive team oriented environment based on a set of core values: Ownership, Service, Integrity, Teamwork and Execution. Here at Tharp Custom Cabinetry, we do more than just make cabinets, we deliver dreams and deliver “WOW” by providing excellent customer service, while utilizing the latest manufacturing automation. Our company drives to hire people who can solve problems, think outside the box, embrace change and want to win. Our company succeeds by surrounding ourselves with diverse backgrounds and rewarding those who go above and beyond.

Requirements

5+ years of experience in cabinet installation, carpentry, or residential construction, including 2+ years in a supervisory/management role
Strong working knowledge of custom cabinetry installation, finish work, and fit/tolerance standards
Proven ability to manage multiple crews and job sites simultaneously
Excellent communication and customer service skills
Experience managing subcontractor relationships and holding vendors accountable to quality/schedule
Proficiency with scheduling and job-tracking software (or willingness to learn company systems)
Valid driver's license and reliable transportation for jobsite travel
Strong organizational skills with attention to detail, particularly for punch list documentation
Ability to visit multiple jobsites daily, including new construction and remodel environments
Ability to lift/move materials as needed during site visits (up to 50 lbs)
Comfortable working in varying site conditions (indoor/outdoor, construction environments)

Responsibilities

Schedule and coordinate all in-house and subcontractor installation crews across active job sites
Ensure installations meet company quality standards, manufacturer specifications, and industry best practices
Conduct regular jobsite visits/inspections to monitor progress, workmanship, and safety compliance
Resolve on-site technical or fit issues in real time, coordinating with design/production as needed
Manage tool, material, and equipment logistics to keep crews productive and on schedule
Responsible for the service and touch-up team members, and punch list completion
Full ownership of the install training program – from content to installer participation and graduation
Owns install profitability targets and Time to Close Improvements
Directly supervise, train, and develop in-house installers, finishers, and warranty service
Set daily/weekly crew assignments and hold team accountable to production schedules and installation completion rates
Conduct performance reviews, provide coaching, and address performance issues
Ensure Installers are properly receiving ongoing training on the “One Tharp Way” along with Customer Service Training
Vet, onboard, and manage relationships with subcontractor crews; ensure they meet Tharp's quality and professionalism standards
Serve as the primary escalation point of contact for customers during the installation phase
Provide clear, proactive updates on schedule, timelines, and any changes
Address customer concerns or complaints promptly and professionally
Conduct final walkthroughs with customers to confirm satisfaction and obtain sign-off
Proactively work hand-in-hand with Project Management, Project Coordinators and Sales
Document and track all punch list items accurately and in a timely manner
Assign punch work to appropriate crews/technicians and monitor completion timelines
Maintain organized records of job status, punch items, and completion documentation in company systems
Report installation KPIs (schedule adherence, punch list turnaround, customer satisfaction) to ownership/management