Custom Art Framing Specialist| Day Shift
About The Position
At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.
Requirements
- Deep appreciation and care for the integrity of art and a strong aesthetic to help preserve the allure of each piece worked on.
- Adaptable and comfortable working in a fast-paced and changing environment.
- Adept at using measuring tape and tools for accuracy.
- Excellent at problem solving, time management, and creativity.
- Proficient in computer literacy, including basic software applications.
- Ability to identify color and shade differences with a keen eye.
- Collaborative mindset and capable of working well with others in a team environment.
- Ability to discern when assistance or escalation is needed.
- Willingness to help whenever needed and maintain and promote a positive work culture.
- Appreciation for art and care for customer experience.
- Standing/walking 8 plus hours a day.
- Lifting 10 - 40 pounds.
- Safety glasses required.
Responsibilities
- Document customer framing preferences that are special to each order including how the customer envisions their final product look.
- Input measurements accurately, ensuring compatibility of art and the customers' selections of frames and mount boards.
- Support mat orders as needed and cross-train to support framing and mounting processes.
- Escalate questions or concerns regarding customer artwork or orders by working with our customer experience team and leadership team.
- Prepare and mount art pieces according to customer specifications to help make customers' visions come to life.
- Assemble fine artwork pieces meticulously, adhering to stringent quality standards and precise measurements.
- Review work orders, utilize specific mount types, and execute precise mounting procedures.
- Use hand tools and computer systems for documentation and application.
- Handle delicate components and ensure quality assurance of each art piece.
- Trim surrounding materials with precision to protect customer artwork using appropriate tools and methods.
- Leverage visual-spatial skills for aesthetically pleasing presentation of final products.
- Meet production and quality goals to support Framebridge's overall business needs.
- Exercise acute attention to detail and commitment to craftsmanship.
Benefits
- Full medical, dental, and vision benefits
- Generous retirement program — 401(k) and employer-funded pension plan
- Parental leave and return program
- Flexible Time Off and paid holidays
- Framebridge employee Free Frame codes and discounts
- Short-term disability and Life/AD&D Insurance
- Employee Assistance Program (EAP)
- Ongoing learning and development opportunities
- Commuter benefits
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
