Custody Operations Specialist - Account Opening

U.S. Bank • Tempe, AZ

2d • $26 - $34 • Hybrid

About The Position

The Account Opening team is hiring a Custody Operations Specialist 4 that is responsible for the operational support and processing of Wealth, Corporate, Commercial, & Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes. Accountable for setting up securities, general account and asset level maintenance with some level of supervision. Responsibilities have various levels of risk correlating to the type and size of account or product. Effectively and accurately coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines. Understands and achieves established Service Level Agreements. Accountable for compliance with established department policies and procedures. This role supports the account onboarding process within a Center of Excellence (COE) by performing operational tasks related to account setup, data entry, and documentation review. The position works closely with onboarding teams and internal partners to complete account opening activities after client documentation has been finalized.

Requirements

• Bachelor's degree, or equivalent work experience OR Associate's degree and four or more years of relevant experience
• Ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
• Ability to multitask and meet established deadlines in a dynamic work environment
• Experience in data entry, operations, or process-driven work environments
• Ability to review documentation for accuracy and completeness
• Demonstrated analytical, problem-solving, decision-making, and organizational skills
• Effective customer relations, interpersonal, and verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Nice To Haves

• Basic understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients

Responsibilities

• Perform data entry and system processing to support new account setup
• Complete account opening activities based on finalized onboarding documentation
• Review documents for accuracy and completeness, including required fields and signatures
• Process asset transfer and funding requests within established workflows
• Prepare and send required disclosures
• Follow established procedures, checklists, and operational guidelines
• Review work outputs as needed to ensure accuracy and alignment with requirements
• Partner with onboarding teams and internal stakeholders to complete workflow handoffs

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree