Custody Operations Manager - Class Actions and Proxy

U.S. Bank • Milwaukee, WI

3d • Hybrid

About The Position

U.S. Bank is seeking a Custody Operations Manager to lead their Class Actions and Proxy team within Asset Servicing. This role oversees approximately 12 employees across Milwaukee, WI and St. Paul, MN and provides the opportunity to influence critical operational processes, lead through transformation, and develop high-performing teams. This is an ideal opportunity for a proven leader with experience in securities operations, asset servicing, custody operations, or related financial services environments who is passionate about driving results, managing risk, and leading teams through change.

Requirements

• Bachelor's degree in accounting or finance, or equivalent work experience
• Five to seven years of experience in trust and securities operational functions
• Five to seven years of management experience

Nice To Haves

• Experience in Class Actions, Proxy, Asset Servicing, Custody Operations, or Securities Processing.
• Strong leadership and coaching skills with experience leading complex or multi-site teams.
• Experience managing managers preferred.
• Knowledge of domestic and global markets, DTC, and securities operations.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to lead teams through change and drive operational excellence.

Responsibilities

• Lead Class Actions, Domestic and Global Proxy, and income-related operations.
• Manage and develop a team across multiple locations.
• Partner with vendors, business partners, and stakeholders to deliver exceptional client service.
• Oversee escalations, operational risk management, and regulatory compliance.
• Drive process improvements, workflow enhancements, and strategic initiatives.
• Support testing, system changes, and ongoing business transformation efforts.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager