Custodian Security Guard I, On Call

NATIVE AMERICAN HEALTH CENTER INC•San Francisco, CA

6d•$23 - $23•Onsite

About The Position

The Custodian/Security Guard I is responsible for performing custodial and security duties to ensure a safe care environment for members, staff, and visitors. This role involves monitoring premises, cleaning, disinfection, fogging, collection/disposal of biohazard waste, and quality assurance to reduce infectious diseases. The Custodian/Security Guard I will respond to alarms, emergency requests, and use verbal de-escalation skills to resolve safety incidents. Compliance with CDC and NAHC standards for sanitation, proper use of Personal Protective Equipment (PPE), adherence to safety standards (e.g., SDS for chemicals), and participation in environmental emergency responses are crucial. Custodians may be asked to work occasional weekends and outside of regular clinic hours. The Native American Health Center is an accredited institution adhering to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

Requirements

1 year experience as a custodian, janitor or in similar role, preferably in a healthcare setting.
Knowledge of sanitation, infection control and proper handling of cleaning chemicals procedures, especially in a clinical setting.
Possession of Guard Card or ability to obtain one within 6 months of hire is required. Must be able to meet the Guard Card eligibility requirements listed on the Bureau of Security & Investigative Services. Must be able to maintain a valid Guard Card during employment.
Must obtain CPR certification within 90 days and kept current at all times.
Must provide TB and Physical clearance prior to start date.
High school diploma or GED is required.
Ability to use basic equipment (e.g. vacuums) and groundskeeping tools (e.g. blowers, weed eater, hedge cutters).
Previous experience using a variety of hand tools and equipment
Physical stamina to stand, walk, lift, bend, squat, twist and work in various weather conditions.
Lift up to 50 pounds regularly.
OSHA and CPR training are required annually.

Responsibilities

Sanitize, disinfect and clean the site including offices, clinical spaces, restrooms, common areas, waiting areas and staff break rooms.
Perform cleaning of floors, including sweeping, mopping and vacuuming. Wipe down walls, toilets, sinks, bathroom stalls and doors with disinfectant daily.
Safely collect, transport and dispose of regular trash, recycling, compost and infectious biohazard waste in compliance with regulations. Sanitize trash receptacles routinely. Responsible for appropriately disposing of items in correct trash dumpster, adhering to Waste Management guidelines to prevent overcharges.
Appropriately handle infectious waste, by storing containers in biohazard closets in preparation for weekly pick-up and as needed. Assist biohazard disposal vendor with access to biohazard waste room.
Replenish supplies in common areas, staff lounge, conference rooms and restrooms (e.g. soap, toilet paper, hand towels).
Dust windowsills, blinds and clean glass windows weekly and as needed.
Adhere to donning proper PPE while following strict procedures for cleaning and use of specialized chemicals and equipment to disinfect high touch surfaces and exposed spaces to prevent the spread of infections (e.g. doorknobs, elevator buttons, doors).
Aid in the relocation and installation of furniture and/or equipment, ensuring all pieces are safely installed (e.g. anchoring).
Set up and break down of tables, chairs and canopies for meetings and/or special events, as scheduled.
Assist in monitoring of janitorial supplies. Act as delivery contact person for all custodial supplies.
Maintain the exterior premises by cleaning entrances, walkways, and parking areas.
Safely operate landscaping tools and equipment to perform landscaping duties such as mowing lawns, weeding, edging walkways, watering plants, and keep sidewalks/walking areas clean of debris.
Provide support in maintaining the safety and security of staff and members.
Assist members by opening doors for them, providing information on clinic services, and other general customer service duties.
Escort members and staff to their personal car or local public transportation location, by request.
Perform regular patrolling of premises to deter criminal activity and ensure the safety of the facility. Observe and monitor all visitors to the facility and surrounding areas, address any suspicious behavior that could be in violation of NAHC policies.
Respond to alarms and investigate suspicious activities, ensuring that incidents are reported and documented accurately.
Responsible for securing the facility by locking doors, closing windows and arming the facilities.
Assist in de-escalating upset individuals and if necessary, escort them out of the premises. Document all incidents on the Unusual Occurrence/HIPAA form and submit to supervisor.
Assist in emergency preparedness, including serving a role in the evacuation of the clinic when necessary.
Work in tandem with emergency personnel (e.g. EMT, Fire Department, local police department) as they respond to all emergency situations. Aid in clearing pathways, maintain spaces, facilitate space access, direct to clinic area where emergency is occurring, and aid as needed.
Work in tandem with the Safety Committee to remain up to date on safety and emergency preparedness principles. Assist NAHC staff and members during an emergency. Maintain order, direct staff and members to safety location and ensure everyone has evacuated the building.
Responsible for completing a thorough sweep of buildings to confirm visitors, members and staff have vacated premises prior to closing and securing the site.
Responsible for reporting any building maintenance issues in a timely manner to direct supervisor.
Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
Safely performs all duties, follows required protective protocols to ensure personal safety as well as the safety of others.
Maintain compliance with ergonomic safety standards, be mindful of posture, and regularly practice ergonomic stretches.
Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
Work well under pressure and meet multiple and often competing deadlines.
At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients, and the community.
Perform other duties as needed.