2nd Shift Custodial Supervisor

Professional Career•Chicago, IL

12h•Onsite

About The Position

The Custodial Supervisor- Second Shift position is responsible for the cleaning of assigned areas and supervising the employees in those areas. This is a full-time position, typically 38:45 hours per week, usually Monday through Friday. The role oversees employees who typically work between 10:30 PM and 11:30 PM, requiring the supervisor to work until midnight at least one night a week to ensure support and verify cleaning quality of the late-night crew. A varied schedule throughout the week is expected to supervise employees working various shifts, and occasional weekend work for events or supervision of weekend crews is also required. The employee is expected to be available for overtime during some yearly events. Moody Bible Institute is a Christian-based Higher Education and Media Ministry dedicated to equipping people with the Truth of God’s Word. The institute is a Christ-centered, multicultural community that values and seeks faculty and staff committed to diversity, effective work with diverse populations, and engaging others in ways that honor its rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity, sign a Statement of Faith, and adhere to the Community Standards. The institute complies with all applicable nondiscrimination laws but, as a religious institution, requires employees to hold beliefs consistent with its Doctrinal Statement and conduct themselves in a manner consistent with its religious beliefs.

Requirements

High School degree or equivalent.
Cleaning experience and knowledge of custodial and safety procedures.
Leadership/Supervisory experience.
Able to monitor progress and keep staff accountable.
Customer Service skills.
Able to actively listen and provide the best possible and timely solution to benefit all parties involved (staff, Facilities Services Department, customer, etc.).
Able to connect with own staff and other departments, sharing information accurately and resolving problems.
Demonstrate effective oral and written communication skills.
Basic computer administrative skills (email, word, basic excel, web browsing, etc).
Able to effectively utilize new technologies and leverage technology to increase productivity.
Good organizational skills to prioritize own work, delegate work to others, and plan/coordinate schedules and priorities for staff.
Conflict Management skills to arrive at constructive resolutions or appropriate compromise.
Able to perform the physical requirements of the job as described in the Work Environment/Conditions outlined below.
Able to work in the US legally without sponsorship.

Nice To Haves

Custodial experience at MBI.
Experience operating and troubleshooting issues with custodial equipment.
Able to type effectively on a keyboard.
Advanced computer skills.

Responsibilities

Supervises the cleaning of assigned area and the custodial staff working in those areas.
Develops staff schedules to accomplish tasks according to the Facilities Services Department Cleaning Service Requirements for both routine work and projects.
Communicates shifts and task expectations for each full time employee and part time student crew.
Provides on-site guidance to custodial staff.
Holds staff accountable to perform their work in a timely manner and according to department standards.
Approves employee timecards.
Inspects buildings on a consistent basis to ensure fulfillment of cleaning standards.
Walks through assigned areas daily and reports issues found to the leadership team.
Performs inspections with a mobile device using inspection software.
Reviews inspections with direct reports to attain and maintain desired cleaning quality.
Directly supervises full time custodians and student leaders, meeting with them regularly to give feedback and discuss concerns, assisting them in problem solving, and confirming acceptable work performance.
Evaluates full time employees informally throughout the year and officially through the yearly performance review required by Human Resources.
Evaluates student leaders each semester.
Communicates with departments across campus through work requests, emails, meetings, etc., to inform them about services adjustments, answer concerns, fulfillment of requests, and other relevant information.
Implements and maintains housekeeping and safety standards consistent with OSHA regulations to successfully meet inspection criteria and maintain a safe working environment.
Enforces PPE requirement compliance and provides additional training regarding safety procedures.
Interviews, hires, and trains new employees, both full time custodians and part time leaders, when there are vacancies, following the guidance from Human Resources for hiring and onboarding applicants, and the orientation and training requirements that are comprised in the Facilities Services Department procedures.
Oversees and assists student leaders in their role of interviewing, hiring, and training new student employees, ensuring all processes are followed and that each new student employee receives their necessary onboarding.
Performs other duties as assigned