CUSTODIAL SITE SUPERVISOR

Opportunity Village•Spring Valley, NV

1d•Hybrid

About The Position

Under the direction of the Manager of Service Contracts, the Custodial Site Supervisor is responsible for ensuring the quality of onsite team member performance and that all duties are completed in accordance with the contract’s scope of work. This is a working supervisor position that involves both fulfilling duties outlined in the contract and providing job coaching and oversight to team members. Responsibilities may include, but are not limited to, stocking shelves, dishwashing, and performing routine custodial duties such as disinfecting, scrubbing, dusting, and vacuuming various surfaces and areas. Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Utilize appropriate methods for working with individuals with intellectual and developmental disabilities. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law. Some travel to a variety of locations in the Las Vegas area. Must be able to meet all requirements of OV vehicle policies and travel: Between worksite locations Within the community Conduct daily team huddles to gather feedback, address questions, and communicate relevant information to custodial team members. Provide the management team with updates on team member performance. Review service and habilitation plans for all team members in supported employment roles to ensure everyone receives care in accordance with their plan. Ensure all required documentation is accurately completed, including ID notes, schedules, GERs, and PCTs. Ensure equipment is clean and in proper working conditions while maintaining a clean and safe work environment. Proactively identify the safety needs of all team members and promptly report any issues or concerns to department managers. Comply with all Federal, State, and local regulations and requirements and company policies and procedures. Participate in Person-Centered Plan (PCP) meetings. Maintain positive working relationships with contract representatives to ensure customer satisfaction and support contract retention. Assist with manual labor associated with contract duties and responsibilities while training team members on required cleaning techniques, new methods and procedures, and the proper use and care of equipment. Track and order supplies as needed and maintain inventory of all assigned equipment and supplies. Adhere to Opportunity Village's established policies and procedures. May be assigned other duties as needed.

Requirements

High School Diploma or equivalent.
One (1) year of verifiable work experience as a supervisor in the custodial field.
Current CPI certification within 30 days of employment.
Current CPR and First Aid Certification within 30 days of employment.
Valid driver's license and ability to meet insurance requirements.
Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
Must possess social perceptiveness to assess and understand other's reactions and behaviors.
Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Utilize basic computer skills, including proficiency in Microsoft Office applications such as Word, Excel, and Outlook, to support daily operations.
Ability to accept and apply performance-based feedback.
Ability to conduct tasks and successfully perform under critical deadlines.
Knowledge of custodial operations, building maintenance, and procedures.
Must encompass professional demeanor.

Nice To Haves

Experience working with individuals with disabilities.

Responsibilities

Ensuring the quality of onsite team member performance and that all duties are completed in accordance with the contract’s scope of work.
Fulfilling duties outlined in the contract and providing job coaching and oversight to team members.
Stocking shelves, dishwashing, and performing routine custodial duties such as disinfecting, scrubbing, dusting, and vacuuming various surfaces and areas.
Utilizing appropriate methods for working with individuals with intellectual and developmental disabilities.
Reporting suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
Conducting daily team huddles to gather feedback, address questions, and communicate relevant information to custodial team members.
Providing the management team with updates on team member performance.
Reviewing service and habilitation plans for all team members in supported employment roles to ensure everyone receives care in accordance with their plan.
Ensuring all required documentation is accurately completed, including ID notes, schedules, GERs, and PCTs.
Ensuring equipment is clean and in proper working conditions while maintaining a clean and safe work environment.
Proactively identifying the safety needs of all team members and promptly reporting any issues or concerns to department managers.
Complying with all Federal, State, and local regulations and requirements and company policies and procedures.
Participating in Person-Centered Plan (PCP) meetings.
Maintaining positive working relationships with contract representatives to ensure customer satisfaction and support contract retention.
Assisting with manual labor associated with contract duties and responsibilities while training team members on required cleaning techniques, new methods and procedures, and the proper use and care of equipment.
Tracking and ordering supplies as needed and maintaining inventory of all assigned equipment and supplies.
Adhering to Opportunity Village's established policies and procedures.
May be assigned other duties as needed.