Custodial Services Progam Manager

Universities of Wisconsin•Platteville, WI

9d•Onsite

About The Position

The University of Wisconsin-Platteville is seeking a motivated and collaborative Custodial Supervisor to lead daily custodial operations and ensure a safe, clean, and welcoming campus environment. This position provides direct supervision to custodial staff, oversees scheduling and staffing, coordinates training and performance management, and ensures compliance with cleaning, safety, and regulatory standards. The successful candidate will collaborate with campus partners, manage custodial supplies and equipment, support special events, analyze operational data, and continuously improve service quality, efficiency, and sustainability initiatives, including waste and recycling programs. This is a full-time, benefit eligible, position with a salary of $60,000.00, commensurate with experience.

Requirements

5 years of demonstrated management/leadership experience
Experience in custodial or environmental services
Must be able to lift up to 50 pounds
Must be able to bend, stand, walk, twist for extended periods of time.
Proficient with computers and Microsoft Office Suite

Nice To Haves

High school diploma required
Associates Degree or Bachelors Degree in management, environmental sciences or related field

Responsibilities

Develops, directs, and monitors the implementation of cleaning standards, emergency planning and response, and staffing strategies across multiple work units.
Exercises supervisory authority, including hiring, interviewing, onboarding, scheduling, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees.
Oversees daily custodial operations by assigning work, monitoring productivity, conducting inspections, resolving staffing issues, and ensuring completion of cleaning and maintenance schedules.
Provides leadership and guidance to custodial staff through regular communication, coaching, mentoring, and performance feedback to support employee development and operational effectiveness.
Coordinates staffing coverage, approves leave requests, manages call-ins afterhours, weekends, holidays, and will need to cover whatever type of call in it is until staff can arrive to fulfill the effort. and adjusts work assignments to maintain service levels and meet operational needs.
Conducts routine facility inspections to ensure cleanliness, safety, and compliance with established standards, policies, and regulatory requirements.
Investigates and resolves employee concerns, customer service issues, and operational challenges in a timely and professional manner.
Identifies, develops, and facilitates unit staff training opportunities related to cleaning procedures, equipment operation, workplace safety, and customer service.
Monitors inventory levels and coordinates the procurement and distribution of custodial supplies, equipment, and materials.
Collaborates with campus departments, vendors, and stakeholders to coordinate custodial services, special event support, and facility-related needs.
Leads efforts to track waste and recycling; and creates programs to enhance waste management practices.
Monitors unit record keeping ensuring compliance with established policies and procedures.
Prepares reports, analyzes operational data, and recommends improvements to enhance efficiency, service quality, and resource utilization.