Custodial Parent Coordinator

Cook County State's Attorney Office • Chicago, IL

1d • Onsite

About The Position

Serve as support to the Assistant State’s Attorneys assigned to the Child Support Enforcement court rooms that are located throughout Cook County.

Requirements

• Ability to multi-task
• Excellent grammar, organizational and communication skills; written and verbal
• Proficiency in Microsoft Office applications; SharePoint, Outlook, Word, Excel
• Ability to work in a fast-paced environment with highly sensitive information
• Ability to work independently
• Ability to travel to the outlying districts when needed
• Ability to lift more than 10 lbs

Nice To Haves

• Working knowledge of CARES and Cook County Clerk’s system preferred
• Typing Speed of 50+wpm

Responsibilities

• Address all phone calls and walk-ins directed to the team
• Act as the direct liaison for Child Support participants
• Inform participants on the Child Support process and direct them to the appropriate agency for the requested action
• Respond to written and verbal requests in a timely manner
• Act as back up for other Custodial Parent Coordinators
• Assist with outreach projects throughout Cook County
• Prepare documents to be filed electronically
• Assist with Team responsibilities
• Answer incoming calls, transfer to appropriate personnel and forward problem calls to the supervisor
• Interact regularly with State’s Attorney’s Office employees
• Interact with outside agencies
• Maintain confidentiality of information
• Perform additional duties and responsibilities as needed or require

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed