Custodial Manager

University of Colorado•Colorado Springs, CO

15h•Onsite

About The Position

The University of Colorado Colorado Springs (UCCS) is seeking a Custodial Manager to provide operational leadership for daily custodial service delivery across assigned campus facilities. This role ensures consistent execution of established cleanliness, safety, and customer service standards, translating APPA levels of care into staffing plans, schedules, inspections, and measurable results. The Custodial Manager is responsible for workforce deployment, quality assurance, training implementation, and responsive service delivery, while supporting CMMS-enabled operations and maintaining accurate operational records. As essential personnel, the Custodial Manager responds to campus emergencies, supports weather-related operations, and serves as a key technical resource during outages or system failures. UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. Located at the base of the Rocky Mountains, Colorado Springs offers a vibrant lifestyle with stunning landscapes, a rich history, arts, and a growing tech scene.

Requirements

Must have a Bachelor’s degree in Facilities Management, Business Administration, Operations Management, Environmental Services or equivalent combination of education and progressively responsible custodial or facilities management experience.
Must have demonstrated experience overseeing cleaning operations for multiple buildings or large institutional environments.
Must have experience supervising teams and coordinating service delivery.
Must have knowledge of custodial methods, safety standards, and SDS requirements.
Must possess and maintain a valid Driver's License.
Must be willing and able to respond to UCCS emergencies—including snow removal—within 30 minutes.

Nice To Haves

Ability to use CMMS tools and apply levels-of-care frameworks such as APPA is highly desired.
Proficiency in Microsoft Office Suite for reporting, scheduling, and documentation is highly desired.
Experience in developing or implementing custodial modules, operational workflows, or quality control systems is highly recommended.
Demonstrated ability to manage supply inventories, equipment procurement, and long-range custodial planning is preferred.

Responsibilities

Direct day-to-day custodial operations including staffing deployment and prioritization.
Implement APPA-aligned service standards and adjust operations as needed.
Coordinate custodial support for campus activities and events.
Management of custodial service contracts.
Enforce safety, compliance, and custodial best practices.
Manage and oversee custodial staff during weather related and emergency events to include snow/ice mitigation.
Supervise custodial supervisors and frontline staff.
Implement training programs and reinforce safety practices.
Support hiring, onboarding, and performance management.
Conduct inspections and cleanliness assessments.
Respond to service concerns and coordinate resolutions.
Collaborate with Facilities partners and campus stakeholders regarding operational issues.
Ensure accurate work documentation and inspection tracking in CMMS.
Provide reliable reporting to support operational visibility and continuous improvement.
Leads the development, implementation, and execution of a new CMMS Custodial Module, ensuring effective integration into campus work order and facility management systems.
Coordinate supply and equipment needs.
Support vendor activities impacting custodial operations.
Work with the Materials, Acquisition and Distribution Manager and vendors to streamline department ordering and delivery processes.
Perform additional duties related to facilities maintenance and operations in support of campus needs as required.