Custodial Coordinator

Springfield College•Springfield, MA

49d•Onsite

About The Position

The Custodial Coordinator oversees the Custodial Staff in the completion of custodial duties required to maintain the buildings neat and clean at all times. The Custodial Coordinator and Custodial Staff are responsible for the safe, professional, reliable, efficient, environmentally-sound, and cost-effective maintenance of the facilities on the Springfield College campus.

Requirements

High School diploma or equivalent required. Associate's or technical school degree preferred.
Additional experience may substitute for some of the education.
Knowledge, skills and abilities typically associated with ten years of Custodial and/or Industrial cleaning/custodial experience.
Two years in a lead role or direct supervisory experience required.
Must possess a valid Driver's License.
Knowledge of various cleaning techniques relating to bathrooms, floors (cement, wood, tile, carpet), housing, dormitories/resident halls.
An understanding of set-ups and furniture (assembly/disassembly).
Demonstrate proper judgment in behavior, speech, and dress in a neat, clean, and appropriate professional manner for the assignment and work setting.
Work effectively with minimal supervision, have initiative, be a self-starter, and strong attention to detail.
Analyze situations and information, consider the risks and implications and implement a plan of action.
Work as a team member effectively with other personnel including faculty, contractors, and students.
Willingness to perform other work as required by the department and Facilities Maintenance.
Exchange detailed and routine information to a broad range of constituents both internal and external. Handle sensitive issues and facilitate collaboration at the highest level.
Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects with key internal constituents.
Develop and maintain relationships with key contacts to enhance work flow and work quality.
Ability to change work schedule as required by the workload, operational requirements and respond on an as needed basis. This may require additional hours on short notice (hours including evening, nights, weekends and holidays) in field setting through normal and severe weather conditions.
Must have a satisfactory work record including good attendance.
Must be able to work in extreme weather-related temperatures and conditions as needed.
Conditions will vary from indoor, outdoor and field environments in all weather conditions.
Ability to regularly lift and/or move up to twenty (20) pounds, frequently lift and/or move up to fifty (50) pounds, and occasionally lift over fifty (50+) pounds.
Ability to work off a lift, scaffolding, and/or ladder (over 30 ft. above the floor in some cases.
Ability to consistently stand/walk for up to 8 hours per day, frequent repeated bending, twisting, reaching, and kneeling.
Ability to meet the physical requirements of the job including but not limited to walking around campus, climbing stairs, climbing short ladders, lifting/carrying heavy objects and working in confined spaces.

Responsibilities

Clean and sanitize bathrooms, clean glass, and dust, remove graffiti and clean other surfaces to prepare building for occupancy and to maintain them at an acceptable level.
Sweep, mop and vacuum floors, corridors, stairs or archways.
Restock cleaning and paper supplies as needed.
Empty waste baskets, collects and disposes of rubbish and recycling.
Cleaning and disinfecting of all assigned areas.
Work with chemical cleaning agents daily.
Cleaning carpets and waxing floors.
Moving furniture and arranging chairs, tables and other equipment as necessary.
Participate in the set-up and break-down of furniture and equipment to support events, activities and the department in general as needed
Support the activities of the Custodial Department, Facilities Management staff, other personnel or contractors to ensure effective and efficient cleaning and service/special event support.
Support other Facilities Management departments to successively meet deadlines and support the Springfield College community and the college's mission. Abide by all standards for safety and health guidelines, environmental regulations, quality, and productivity by following established policies and procedures.
Review incoming work requests, complete job planning activities, and review/incorporate all pertinent safety procedures. Ensure work documentation is accurate and complete. Make daily work assignments that support the weekly schedule as directed by the Custodial Superintendent.
Supervise, train, schedule, coach and counsel, and evaluate personnel under his/her direct supervision, including daily oversight and instruction of crew members' knowledge and skills.
Maintain appropriate documentation, including but not limited to performance evaluations and accurate timesheets.
Conduct performance reviews, manage time and attendance for assigned staff using ADP.
Perform other work and additional duties as assigned, including assisting other Facilities Management operations to complete assignments, perform seasonal tasks as needed, including but not limited to plowing, shoveling, clearing snow ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled "off-hour" work as needed.
This position is also part of the severe weather response team. Custodial staff are required to participate in snow removal throughout campus, including but not limited to plowing, shoveling, clearing snow ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled "off hour" work as needed.