Cust Prov Supp Clk

Blue Cross Blue Shield of Michigan • Detroit, MI

4d • Onsite

About The Position

Performs a variety of clerical duties related to inventory, and department systems/applications that require familiarization of standardized work routines, involving incoming, outgoing, inter-office and misdirected departmental mail. Responsible for tracking and routing incoming work according to departmental procedures (i.e., electronic, paper, etc.). Enters and monitors data for accuracy and completeness into the department systems and applications. Handles routine inquiries via phone or correspondence. Checks and verifies information, or processes documents that require minimal claim, benefit, or membership and billing knowledge. Performs pick-up and delivery services between departments/buildings. Prepares documents according to department procedures for imaging and archiving. Meets established quality and production standards. Accurate self-reporting of daily activities. Perform other related duties as assigned.

Requirements

• High school graduate or GED equivalent is required.
• One (1) year general clerical experience.
• Proficient in current industry standard PC applications with ability to determine routing and work type.
• Ability to perform repetitious clerical functions, and adhere to departmental policies and procedures
• Basic math skills required.

Nice To Haves

• Other related skills and/or abilities may be required to perform this job.

Responsibilities

• Enters and monitors data for accuracy and completeness into the department systems and applications.
• Handles routine inquiries via phone or correspondence.
• Checks and verifies information, or processes documents that require minimal claim, benefit, or membership and billing knowledge.
• Performs pick-up and delivery services between departments/buildings.
• Prepares documents according to department procedures for imaging and archiving.
• Meets established quality and production standards.
• Accurate self-reporting of daily activities.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED