Oversees training curriculum and instructional development across multiple audiences, creating consistent practices for design and establishing methods for delivery, assuring that learning events are successful and meet business goals. Assesses scope of training needs across all supported audiences for new product, process, and system rollouts, creating schedules for development, delivery, and methods for evaluation. Designs and develops programs for learning experiences ranging from New Hire/New Role transition training to ongoing learning for new product, process, and technology. Develops instructional strategies, course materials, assessment techniques, and appropriate integration of instructional technologies and best practices for all learning events. Designs and produces learning materials in a variety of formats including print, graphics, audio, video, and multimedia to support communication and learning needs. Project manages instructional design projects from inception to completion. Coordinates the use of multimedia technology and authoring tools to support the online learning environment through training and implementation and promotes the expanded use of Course Management Software tools. Serves as SME to training staff effectively training them on technology tools and methods, use of instructional software, and effective use of multimedia. Researches and makes recommendations on educational best practices, instructional resources, instructional technologies, and multimedia hardware/software to support teaching and learning. Evaluates training methodology and delivery technology, documents findings, and leads efforts for improvement. Works with Trainers to ensure that all learning materials are up to date. Leads effort for Sales on the establishment of a Learning Management System for training teams.
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Job Type
Full-time
Career Level
Mid Level