Curbside Team Member

Meijer•Southgate, MI

1d•Onsite

About The Position

As a family company, Meijer serves people and communities, offering career and community opportunities centered around leadership, personal growth and development. This position, a Curbside Team Member, is responsible for fulfilling a customer’s online curbside order. The role aims to drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area through fast, friendly, and accurate order fulfillment and payment collection. The team member will maintain positive relationships with customers, team members, and leadership, present a courteous attitude, and respond to customer questions and needs. They will resolve customer complaints quickly by contacting leadership when necessary. Responsibilities include receiving workflow from a dashboard, fulfilling orders for the day, utilizing a selection process for products within the store, bagging products appropriately following standards, and storing products correctly in the staging area following food safety guidelines. Greeting each customer, taking payment for the order, and maintaining a clean and neat work environment are also key aspects of the role. Meijer is a multi-billion dollar retailer with over 70,000 employees across six states, committed to diversity and inclusion as an Equal Opportunity Employer.

Requirements

High school graduate or equivalent required.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail oriented and organized.
Process driven and ability to follow procedures in an organized and efficient way.

Nice To Haves

1-3 years of experience in a Meijer store preferred.
Past cashier experience preferred.

Responsibilities

Fulfilling a customer’s online curbside order.
Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
Maintain a positive working relationship with customers, team members, and leadership.
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
Resolve customer complaints quickly by contacting leadership when needed.
Receive workflow from dashboard and fulfill orders for the day.
Utilize selection process for product within the store and bag product appropriately following bagging standards.
Store product correctly in the staging area following food safety guidelines.
Greet each customer and take payment for the order ensuring an easy shopping experience.
Maintain a clean and neat work environment.
May perform other duties as assigned or required.