Curbside Team Member

Meijer•Mokena, IL

12d•Onsite

About The Position

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! This position will be responsible for fulfilling a customer’s online curbside order. Deliver convenience: one pickup at a time. At Meijer, we’re more than a retailer. We’re a family company that serves people and communities. When you join our team, you’re supported with opportunities to grow, lead, and make a real impact at work and beyond. If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit.

Requirements

High school diploma or equivalent required.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven with the ability to follow procedures in an efficient, consistent way.
Ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience a plus.

Responsibilities

Fulfilling a customer’s online curbside order.
Shopping customer orders quickly and accurately, creating an easy pickup experience from start to finish.
Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience.
Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
Maintain positive working relationships with customers, team members across the store and leadership.
Resolve customer concerns quickly by partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.
Turn online orders into easy, reliable, “right-on-time” pickups.