Culture and Operations Intern
About The Position
ResortPass is redefining what it means to be a hotel guest. We’re building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,500+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott, Hilton, and more. We’ve helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. We’re looking for a Culture & Operations Intern to be a true culture carrier at ResortPass HQ. This person will help keep our office running smoothly, create a welcoming experience for employees and guests, and support the moments big and small that make our culture special. If you’re organized, people-oriented, proactive, and love creating great experiences, this role is for you! Compensation for this role will be $17- $20 per hour. This is a part-time role based at our energetic HQ 2-3 days per week.
Requirements
- Strong people skills! You’re warm, approachable, and love helping others
- Highly organized with great attention to detail
- Proactive and resourceful; you see what needs to be done and jump in
- Comfortable juggling multiple tasks in a fast-paced environment
- Interest in workplace culture, operations, hospitality, or people-focused roles
Nice To Haves
- Prior office, hospitality, or event experience is a plus (but not required)
Responsibilities
- Serve as a friendly first face at HQ! From greeting guests, candidates, and partners, you make everyone feel comfortable and welcomed.
- Act as a culture carrier by modeling ResortPass values and bringing positive energy to the office.
- Help create a warm, inclusive, and hospitality-driven environment for the team.
- Support day-to-day office operations, including:
- Conference room setup and reset for meetings
- Office cleanliness, organization, and restocking supplies
- Light IT support (helping with monitors, conference room tech, basic troubleshooting)
- Coordinate and order team lunches, snacks, and beverages
- Ensure the office looks and feels guest-ready at all times
- Assist with planning and executing HQ events, happy hours, team celebrations, and offsites
- Help set up, run, and break down events to ensure smooth execution
- Support onboarding moments to help new hires feel at home from day one
- Partner with People & Operations teams on special projects
- Identify opportunities to improve office flow, culture moments, and employee experience
- Handle ad-hoc operational tasks with flexibility and a can-do attitude
- Be the go-to helper when something needs to get done
Benefits
- Hands-on exposure to office operations, culture-building, and employee experience
- Opportunity to work closely with cross-functional teams at a fast-growing company
- A front-row seat to how culture is intentionally built and maintained
- A fun, collaborative, and welcoming HQ environment
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
