Culture and Capabilities Manager

The Farmer's Dog • New York, NY

2d • $95,000 - $115,000 • Onsite

About The Position

As The Farmer's Dog (TFD) grows, it's critical to ensure our culture is scaling with it and that we're building the capabilities we need for what's next. The Culture & Capability Manager will own that work day to day — the production, the operating rhythm, the org-wide integration — so our learning and culture keep pace with the mission. Reporting to the Program Lead, Org Effectiveness, you'll turn strategy into work people actually experience. We work as a Team and we're not precious about who does what, so you'll help shape the experience and partner closely with others to deliver it. That means learning the intricacies of our product and business, and owning the rhythms and feedback loops that keep a heavy calendar reliable and make each experience better than the last.

Requirements

• 5+ years across some combination of learning and development, talent management, people programs, or employee experience — including programs you stood up yourself that changed what people know or do.
• You know how people actually learn, and you can say why a program is built the way it is — why this format, this sequence, this much practice, this follow-up — and how you'd know whether it worked. You're deeply curious about how people grow through change and new experiences.
• You have an eye for design including how an experience is built and how it looks. The little details matter to you in creating a cohesive experience for your audience.
• You're a builder and a producer, and you like both halves of that. You want a hand in shaping what we make, and you take real pride in it being well run when it goes live.
• You're a clear communicator who can take something tangled and make it land in one read, whether that's a program communication, a training, a note to the whole company, or a recommendation that needs a decision.
• You're fluent with data and tools — you can pull participation and feedback data, read it, and act on it — and you use AI to clear busywork so your time goes to the parts that need a person.
• You think about how things feel from the Team's side, and you build the cross-group relationships that make ambitious work possible.
• You're an owner in a fast-moving, often ambiguous environment. You prioritize well, run several things at once without dropping the details, and go looking for the next problem instead of waiting for it.
• You love dogs!

Responsibilities

• Bring our learning and capability experiences to life. Our management, leadership, and upskilling programs run because you make them run.
• Build and maintain the intake, templates, trackers, and rhythms that keep a full slate of learning programs moving and visible. These are the systems that let a small team deliver at company scale. This role is the learning enablement expert!
• Own learning delivery end to end — planning, scheduling, logistics, communications — working alongside facilitators and our Employee Experience partners so every session lands.
• Product-manage our learning experience platform (LMS), owning enrollment, content management, learner communications, and reporting.
• Shape the approach and build the materials that make learning stick — pre- and post-session work, facilitation decks, tip sheets, workbooks — and facilitate sessions of your own.
• Scale our culture for the long run. You'll build the programming and experiences that make our culture visible and felt as we grow — and weave it into the processes people already use.
• Build culture programming from scratch and roll it out company-wide with Employee Experience, so our mission and ethos show up in everyday moments. The formats are wide open — storytelling series, leadership Q&As, an internal podcast, a TFD history archive, or something we haven't thought of yet. We want your point of view!
• Embed our cultural expectations into the processes people actually touch — onboarding, performance enablement, and beyond — so what we say we value shows up in practice.
• Partner with the Program Lead on the outcomes of our employee listening loops, so we keep a real pulse on what the org needs and build it into the culture programming roadmap.

Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed