Cultural Communities Navigator, South Asian Community Engagement, Client Services
About The Position
The Alzheimer Society of Alberta and Northwest Territories is seeking a Cultural Communities Navigator (CC Navigator) to support the South Asian Communities in Alberta by providing dementia awareness, outreach, and support services. This role focuses on engaging and supporting individuals living with dementia and care partners from South Asian communities through outreach education and collaboration with community partners to enhance access to culturally relevant dementia services. The CC Navigator will collect essential information, provide information and referrals, coordinate referral systems and client service, deliver support and education programs, and build strong community and health care professional relationships. This is a full-time term position with the possibility of extension or permanency, requiring occasional travel throughout the province.
Requirements
- Post-Secondary education in Social Work, Health Services, Human Services or related field, or related experience in a health or social service agency, or education-related function
- Strong verbal and written communication skills in English
- Secondary fluency in Punjabi and Hindi languages is required. Candidates who do not meet the bilingual requirement will not be considered.
- Demonstration of cultural humility and sensitivity to diverse perspectives and backgrounds.
- Professional designation in social work an asset
- Experience in community engagement an asset, including public speaking
- Familiarity with Alzheimer’s disease/dementia and caregiving issues
- Familiar with services and resources needed by seniors and/or persons living with disabilities
- Strong interpersonal skills
- Ability to remain professional and respectful in difficult and sensitive situations
- High level of proficiency in Microsoft Office Suite
- Must be eligible to work in Canada for the term of employment
- Recent and clear criminal record with vulnerable sector check
- Valid driver`s license in good standing and access to a reliable vehicle
Nice To Haves
- Understanding of cultural perspectives on dementia within South Asian communities is an asset
Responsibilities
- Build relationships with South Asian community organizations, seniors’ groups, and healthcare providers to raise awareness of dementia
- Organize and facilitate information sessions, workshops, and support groups tailored to the South Asian community
- Represent the Alzheimer Society at cultural and community events
- Provide one-on-one support to families seeking dementia-related resources
- Assist individuals in navigating healthcare services, helping them access culturally relevant dementia care
- Collaborate with the team to develop and adapt dementia education material for South Asian communities
- Deliver brain health and dementia awareness sessions in both English and Punjabi/Hindi
- Advocate for culturally inclusive dementia care by collaborating with community partners
- Research appropriate community resources and supports to meet client needs
- Promote and deliver the Society’s programs and services utilizing various delivery methods
- Support referral intake & ongoing follow up
- Facilitate and participate in the delivery of standardized programs
- Coordinate and facilitate support groups
- Maintain accurate and objective client records
- Assist in raising public awareness about dementia and the way it affects families and individuals
- Other duties or projects commensurate with the nature of the position
Benefits
- Fantastic Health and dental benefits package
- Annual vacation starting at three weeks
- Personal days
- Flex time
- Festive season closure with an option for cultural day swaps
- Access to paid professional development opportunities
- Professional membership association reimbursement
- Wellness Opportunities and Employee Family Assistance Program
- Hybrid work environment and a commitment to flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
