Culinary Supervisor

Highgate HotelsSt Pete Beach, FL
Onsite

About The Position

The Culinary Supervisor at TradeWinds Resort is responsible for leading back-of-house kitchen operations, ensuring high standards of food quality, safety, and efficiency. This role oversees hiring, training, and scheduling culinary staff, manages inventory, and performs quality control on all dishes leaving the kitchen. In addition to daily supervision, the Culinary Supervisor supports overall food and beverage operations by maintaining profitability, controlling labor and revenue budgets, and driving productivity. They are expected to contribute creative ideas to boost business, reduce staff turnover, and uphold consistently high service and product standards. The position is hands-on, assisting kitchen staff and providing coverage as needed to ensure seamless operations. This role is perfect for an individual who creates an environment where guests can “Just Let Go” and enjoy exceptional food while delivering memorable dining experiences.

Requirements

  • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
  • Safely exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Attend all hotel required meetings and trainings
  • Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, including wearing nametag
  • Comply with Standards and regulations to encourage safe and efficient hotel operations
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
  • Must be able to maintain confidentiality of information
  • Perform other duties as requested by management
  • Always maintain a warm and friendly demeanor
  • Availability to work nights, weekends, and holidays based on business needs

Responsibilities

  • Supervise and support all back-of-house F&B personnel to maintain smooth operations and ensure every guest receives attentive, high-quality dining experience
  • Respond to guest concerns promptly and effectively, supporting a culture of service recovery and satisfaction
  • Participate in F&B budget, forecasting and monitor department performance with respect to the same.
  • Perform any necessary follow-up
  • Monitor industry trends and take appropriate action to maintain competitive and profitable operations
  • Collaborate on menu planning and preparation alongside culinary leadership
  • Maintain clear and consistent communication of all matters or problems with the F&B Manager, escalating issues as needed
  • Coordinate and monitor all phases of Loss Prevention in the F&B department
  • Prepare and submit required reports in a timely manner
  • Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports
  • Participate in regular department meetings to communicate expectations, updates, and goals
  • Monitor quality of service and product
  • Cooperate in menu planning and preparation
  • Ensure timely purchase of F&B items, within budget allocation
  • Ensure compliance with all local liquor laws, and health and sanitation regulations
  • Ensure departmental compliance with SOP’s
  • Ensure the training on SOP’s, report preparation, technical job tasks
  • Attend and/or conduct departmental and hotel training etc
  • Interview candidates for back-of-the house F&B positions and follow standards for hiring approvals
  • Drive overall guest satisfaction by ensuring consistent execution, quality, and a seamless kitchen operation that allows guests to “Just Let Go” and enjoy their experience
  • Assumes other duties and responsibilities as assigned
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