Culinary Supervisor

Marriott•Charlotte Amalie, VI

About The Position

The Culinary Supervisor supervises and coordinates the activities of cooks and other kitchen workers. The role oversees food presentation, portioning, arrangement, garnishing, and preparation quantities; communicates menu specials and unavailable items to Food & Beverage staff; prepares special meals or substitutions; and supports kitchen staff with tasks and supplies. The supervisor monitors kitchen inventory and food quality, maintains food-safety logs, and informs management when products do not meet specifications. The position also assists management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It requires following company, safety, and security procedures; reporting maintenance needs, accidents, injuries, and unsafe conditions; completing required safety training and certifications; maintaining a professional appearance and confidentiality; protecting company assets; addressing guest service needs; communicating professionally; fostering positive working relationships; and supporting team goals and quality standards. Other reasonable duties may be assigned by supervisors. The role supports The Ritz-Carlton’s Gold Standards and luxury hospitality service, including its Employee Promise, Credo, and Service Values.

Requirements

  • 4 to 6 years of related work experience.
  • At least 2 years of supervisory experience.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Technical, trade, or vocational school degree is listed as preferred.
  • No license or certification required.

Nice To Haves

  • Technical, trade, or vocational school degree.
  • 4 to 6 years of related work experience.
  • At least 2 years of supervisory experience.

Responsibilities

  • Supervise and coordinate the activities of cooks and kitchen workers.
  • Determine food presentation and create decorative food displays; ensure appropriate portions, arrangement, and garnishes.
  • Monitor the quantity of food prepared.
  • Inform Food & Beverage service staff about menu specials and items that are out of stock.
  • Prepare special meals or substitute items.
  • Assist cooks and kitchen staff with tasks and provide needed items.
  • Monitor kitchen supplies and food stock.
  • Maintain kitchen logs for food safety programs and food products.
  • Ensure food quality and notify the manager when a product does not meet specifications.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow company, safety, and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe conditions; complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Address guest service needs and communicate clearly and professionally.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable duties as requested by supervisors.
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