Culinary Services Lead Supervisor

Willow Valley Communities • East Lampeter Township, PA

2d • Onsite

About The Position

Culinary Services Lead Supervisor

Lead, Inspire, and Create Exceptional Dining Experiences at Willow Valley Communities!

Are you passionate about hospitality, leadership, and delivering memorable dining experiences? Join Willow Valley Communities as a Culinary Services Lead Supervisor and take the lead in guiding a talented Culinary Services team while ensuring exceptional customer service and outstanding food quality for our Residents and Guests across a variety of dining venues.

This is an exciting opportunity to combine your leadership skills, operational expertise, and commitment to excellence in a role where you can make a meaningful impact every day.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

• Experience interviewing, hiring, orienting, and training Team Members.

Responsibilities

• Provide supervision and leadership support in Culinary Services operations, including dining room, dish room, and kitchen oversight.
• Ensure prompt, courteous service for Residents and Guests while upholding Willow Valley standards.
• Coordinate Team Member activities and work assignments, and maintain the working knowledge necessary to cover shifts as needed.
• Address Resident concerns, manage complaints, and ensure timely follow-up.
• Assist with the coordination and planning of Special Functions in addition to daily operations.
• Oversee and enforce all Culinary Services policies and procedures while making recommendations for improvements.
• Maintain records of meal counts, charges, daily activities, and food safety systems.
• Schedule assigned Team Members according to budget guidelines and operational needs while maintaining timekeeping records.
• Inspect dining rooms and serving stations to ensure cleanliness, organization, and readiness.
• Requisition table linens and dining room supplies for tables and serving stations.
• Conduct Team Meetings and communicate important updates and information.
• Train Team Members to ensure Willow Valley standards are consistently met.
• Follow Willow Valley's HACCP plan and Food Safety policies and procedures.
• Utilize computer programs to complete daily reports and communications.
• May be assigned purchasing responsibilities, including purchasing food and supplies, inventory oversight, data entry, receiving, and storage procedures.

Benefits

• Excellent benefits package, including medical, dental, and vision coverage
• Generous PTO package
• Great 401(k) package with company match
• Tuition Reimbursement & Educational Scholarships
• Career growth and advancement opportunities
• Access to community amenities, including our fitness center, spa, cafés, and swimming pools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree