Culinary Program Support Specialist - REMOTE POSITION
About The Position
The Culinary Support Specialist provides remote, administrative, and operational support to the National Culinary Manager for Alpha Gamma Delta chapters with meal service. This position plays a critical role in ensuring that daily dining operations remain uninterrupted during chef absences, budget tracking is accurate and current, and key communications and purchasing tasks are completed in a timely manner. The Culinary Support Specialist will regularly interact with chapter staff, food vendors, internal teams, and student workers to support the overall effectiveness and stability of the meal program.
Requirements
- High School Diploma or GED equivalent required
- 1-2 years of administrative, operations, or coordination experience required
- Proficiency with Excel and basic financial tracking required
- Must be able to perform basic desktop functions such as email, Microsoft Word and Excel and scanning pdf files
- Must be able to read, speak, and write in fluent English
- Must pass criminal background check
Nice To Haves
- Experience in campus dining, chapter operations, vendor coordination, or HR support preferred
- Experience working in a sorority/fraternity or university housing environment a plus
Responsibilities
- Respond rapidly when notified of a Head Chef absence to arrange alternate meal service (using platforms such as ezCater, Grubhub, DoorDash, or local vendors)
- Account for dietary needs when placing group orders for chapter meals
- Communicate with chefs, chapters, and vendors to ensure smooth delivery and clear expectations
- Maintain fluency in the AlphaGamTable meal management app
- Use app data to support emergency meal ordering, generate dietary reports, and assist with participation tracking
- Respond to user issues and identify future improvements for the app
- Track spending via vendor portals
- Update budget tracking spreadsheets weekly with food and supply purchases
- Ensure accurate categorization by budget category (food, supplies, equipment)
- Review monthly credit card submissions from Head Chefs
- Verify receipts, confirm compliance with policies, and flag unusual expenses
- Record approved purchases into the budget tracking spreadsheet
- Participate in the recruitment of student dishwashers at chapters with staffing challenges
- Evaluate candidates based on established criteria
- Conduct phone screens, select candidate and make employment offer
- Coordinate hiring with Human Resources
- Track onboarding progress and assist candidates through the process
- Schedule preventative maintenance visits for chapter kitchen equipment
- Assist with arranging equipment repairs and tracking service outcomes
- Maintain and update the FHC’s replacement and reserve schedule for major kitchen assets
- Establish and maintain relationships with university dining departments near FHC chapters
- Document contacts and explore meal coverage options during extended chef absences
- Send recurring reminders regarding payroll deadlines, credit card submission dates, holiday closures, etc.
- Coordinate with the marketing team on member-facing announcements, when needed
- Explore potential partnerships for cost efficiency
- Assist with oversight of any national linen contract (e.g., towels, aprons) and verify invoice accuracy
Benefits
- Equal opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
