Culinary Director

Hospital Housekeeping Systems•Cookeville, TN

About The Position

The Culinary Director manages a food service department in a healthcare environment, delivering high-quality patient meal service and helping develop the hospital cafe as a welcoming community asset through appealing food options, retail space, and local partnerships. The role supports patients and their loved ones and aims to improve customer and patient satisfaction and the perception of hospital food. The position is at one of the company’s new facilities and includes managing operations, teams, budgets, and compliance.

Requirements

  • ServSafe Food Service Manager Certification.
  • At least 5 years of food operations experience, including at least 3 years of management experience.
  • Experience with cash-handling policies and procedures.
  • Familiarity with various point-of-sale/register systems.
  • Computer skills including word processing, spreadsheets, email, and ordering platforms.
  • Willingness to relocate for promotion opportunities.
  • Leadership, interpersonal, communication, customer service, professionalism, decision-making, proactivity, teamwork, business ethics, and organizational skills.

Nice To Haves

  • Certified Dietary Manager (CDM).
  • Experience working in a hospital environment.
  • Proficiency in languages other than English, especially Spanish.

Responsibilities

  • Manage the food service department to provide excellent service and quality.
  • Communicate with department, facility, and company leadership to achieve goals.
  • Collaborate with dietitians and chefs to develop menus that align with market trends and provide nutritional value.
  • Provide leadership that fosters team morale, passion, quality, and respect.
  • Maintain or improve customer and patient satisfaction through communication, integrity, and performance.
  • Lead recruiting, training, development, scheduling, and assignments for team members.
  • Conduct daily inspections and assessments and coach and counsel team members.
  • Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance.
  • Implement team-building initiatives to create a positive and safe work environment.
  • Drive compliance with health, safety, and industry regulatory agencies.

Benefits

  • Paid time off (vacation and sick).
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employee Assistance Program (EAP).
  • Career development and ongoing training.
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