CUA Receptionist

Asociacion Puertorriquenos En Marcha Inc • Philadelphia, PA

5h • Onsite

About The Position

Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

Community Umbrella Agency (APM-CUA) is responsible for supporting those living in the 24th and 26th Police Districts under Philadelphia’s Department of Human Services (DHS). We develop connections to formal and informal neighborhood networks and make local resources more accessible to strengthen and stabilize the families we serve. APM CUA 2 is looking for a receptionist with excellent communication and customer service skills.

Requirements

• Minimum of a High School diploma or GED equivalent.
• Proficiency in English and Spanish preferred.
• Two or more years experience office management and administrative operations.
• Computer skills and knowledge of relevant software.
• Knowledge of operation of standard office equipment.
• Demonstrated written, oral communication and strong customer service skills
• Demonstrated ability to work independently and as a team.
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
• Knowledge of principles and practices of basic office management

Responsibilities

• Maintain clean and welcoming lobby area.
• Maintain mailing system and deliver mail internally to staff.
• Maintain professional phone etiquette and greet employees, clients and visitors
• Provide information by answering questions and request from clients, funders and staff
• Work on special tracking projects that are provided by CUA Executive Team
• Create memos, cover letters, and business letters while maintaining accurate files of program communications both electronic and manual.
• Contributes to team effort by accomplishing related results as needed.
• Maintain a high degree of discretion dealing with confidential information.
• Other duties as assigned to support the success of the CUA Team.

Benefits

• Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance
• Vision and Dental Plans through SunLife
• Basic Life Insurance (100% Employer Funded)
• 403B Retirement Plan with Company Contribution
• Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
• Employee Assistance Program including free counseling, trainings, webinars, and other resources
• Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
• Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
• Short-term and Long-term Disabilities
• Employee Referral Program
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
• Use of company vehicle for transportation of children in our care
• Convenient parking with parking pass (CUA 5 location)
• Mileage Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED