CTMS Application Analyst
About The Position
Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems (including OnCore, Advarra, and Mural Link). Collaborates with stakeholders to understand business needs, translate requirements into system solutions, and ensure applications effectively support research operations. Provides end-user training, troubleshooting, and ongoing operational support to promote successful system adoption and performance.
Requirements
- Bachelor's Degree required; experience can be considered in lieu of a degree
- Related IT experience, ideally in a healthcare IT environment required
- Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
- Ability to document workflows and business processes.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Problem-solving skills.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
- If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.
Responsibilities
- Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems (including OnCore, Advarra, and Mural Link).
- Collaborates with stakeholders to understand business needs, translate requirements into system solutions, and ensure applications effectively support research operations.
- Provides end-user training, troubleshooting, and ongoing operational support to promote successful system adoption and performance.
Benefits
- comprehensive benefits
- career advancement opportunities
- differentials
- premiums
- bonuses as applicable
- recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
