CT Tech Lead

American Addiction Centers

21h•Onsite

About The Position

This position is accountable for leading the day-to-day activities of the CT Department. The CT Tech Lead will provide information on staffing needs to the Manager and create work schedules to ensure all shifts are covered. They will collaborate with Biomed Service to maintain equipment functionality, reporting significant downtime to the Manager and affected departments. The Lead will ensure staff maintain proper supply inventories, keep rooms prepared and stocked, and ensure rooms are clean and ready for patients. They will also work with Inpatient and Outpatient Scheduling to ensure appropriate patient scheduling. This role provides oversight and direction to CT Technologists to carry out their daily assignments, ensuring adherence to patient identification policies, department workflows, and proper patient transfer, positioning, and immobilization for quality examinations. The Lead will also ensure staff competency in starting IVs for contrast media administration, operating power injectors, independent workstations, and CT equipment, and documenting contrast reactions and Midas reports. Additionally, the Lead will oversee CT equipment protocols and technical factors for safe, ALARA-based examinations, ensure job aids are available, identify technical limitations among staff, and oversee training documentation. They will ensure CT staff are trained and competent with GE Advantage Workstation, Vitria workstation, and 3 DR Post Processing protocols, overseeing competency training for post-processing tools and ensuring procedures are processed correctly. The Lead will also oversee technical trainers for post processing, equipment functionality, and specialized exams. Maintaining established Accrediting Organization (DNV, ACR) and Departmental Safety Standards (Dose Management, Policy and Procedure) is crucial for patient and staff well-being, including compliance with IDPH and other licensing bodies, developing monthly quality improvement plans, encouraging staff professional development, maintaining radiation safety standards, and ensuring staff are educated on fire safety, disaster safety, and evacuation policies. The Lead will also assist staff in attending mandatory inservices and educational opportunities. Furthermore, this role provides oversight and direction to CT Staff in patient satisfaction, ensuring a positive patient environment, participating in service recovery efforts, maintaining excellent relations with other departments and physicians, and leading customer service activities to maintain a high Press Ganey Percentile Rank. The Lead will ensure positive physician relations and partnership, acting on Radiologists' concerns promptly and developing a collaborative team to meet patient needs. This includes collaborating with physicians and other departments on program development, resolving physician complaints, partnering with physicians on clinical programs, and maintaining relationships with Infection Control, Interventional Radiology, and ED. The Lead will build a skilled and knowledgeable team of CT Technologists, collaborating with the manager in recruitment and selection, role-modeling behaviors of excellence, encouraging accountability, following processes for employee complaints, providing feedback for performance reviews, functioning as a preceptor, and utilizing appropriate communication skills.

Requirements

CT Technologist with 3-4 years of clinical experience
Minimum of 1 year charge experience.
Excellent interpersonal Communication and organizational skills
Ability to work independently
Ability to anticipate patient and unit needs.
Computer proficiency
3-4 years of CT Experience in a busy trauma Center
Maintenance of all current Certifications, including but not limited to CPR.
Completion of all Competency/skills testing.
Ability to function in a high stress environment.
Lift and move heavy patients
Must be able to work flexible hours
Ability to respond to request to work on short notice.
Ability to be flexible in starting times to meet demands (weekend rotation and flexible hours).
Exposure to radiation
Ability to deal with extremely ill patients
Ability to communicate with patients
Ability to adjust to flexible work hours
Ability to work weekends, holidays, and call-back
Ability to facilitate department and educational meetings
Ability to make independent professional decisions using good judgment skills.
Ability to perform job activities with minimal assistance
Ability to lift up to 35 pounds without assistance.
Prior experience with various age groups are preferred.

Nice To Haves

Recognize the behaviors of a variety of age groups of patients treated, i.e., normal patterns of adolescent behavior and look for signs of normal aging

Responsibilities

Provide information on staffing needs to Manager and provide work schedules to staff ensuring that all shifts are covered
Work with Biomed Service to maintain equipment in a functional status, reporting significant downtime to Manager and affected departments
Ensure responsible staff maintain proper supply inventories within the department
Ensure responsible staff keep rooms prepared and stocked at all times and that rooms are clean and ready for patients
Work together with Inpatient Scheduling to schedule inpatients appropriately and with Outpatient Scheduling to do the same
Provide oversite / direction to CT Technologists to carry out their daily assignments
Ensure that all CT Staff follow the patient identification policy
Ensure that all CT Staff follow the department workflow for completion and verifying all cases in a timely fashion
Ensure that all patients are transferred, positioned and immobilized properly in order to provide quality patient examinations.
Ensure that all staff members are competent with starting IV's for administration of contrast media in accordance with hospital policy and procedure utilizing universal precautions.
Ensure that all CT Staff are competent in the operation of power injectors, independent workstations and CT Equipment
Ensure that all contrast reactions are properly documented and that Midas reports are entered.
Oversee the CT Equipment protocols and technical factors so that CT Technologists can provide safe, ALARA based optimal patient examinations
Ensure that job aides for specialized exams are available either online or posted for CT Staff to refer to when necessary.
Identify technical limitations among CT Staff members and work with appropriate key staff members to make sure that training is performed and documented in each staff member's file.
Ensure that CT Staff are trained and competent to function with GE Advantage Workstation, Vitria (Vital Images) workstation and 3 DR Post Processing protocols.
Oversee the competency training of each CT technologist in the use and functionality of the post processing tools available for patient studies.
Oversee that procedures are post processed on the correct workstation or in cases where staff is unsure of protocol or unsure of process that they do understand that 3 DR can be sent exams for post processing and what the proper protocol is to send the exam out / receive it back and put it out to be read.
Oversee the technical trainer's for post processing, equipment functionality, and specialized exams to ensure they are training staff thoroughly and competently to meet the needs of our patients and physicians.
Maintain established Accrediting Organization (DNV, ACR) and Departmental Safety Standards (Dose Management, Policy and Procedure) to ensure patient and staff well being
Ensure compliance with IDPH, The Accrediting Organization and other licensing/accrediting bodies and agencies.
Develop a monthly plan to address quality improvement issues in collaboration with the manager.
Encourage staff to seek additional knowledge and skill by pursuing formal education, certification, and other professional development opportunities and participation in professional organizations.
Maintain Radiation Safety standards to protect patients and staff during daily work activities
Maintain Fire Safety / Disaster Safety / and Evacuation Policy education requirements for all CT Staff
Assist staff to attend and actively participate in all mandatory inservices and educational opportunities
Provide oversite / direction to all CT Staff in the area of Patient Satisfaction and the tools we can utilize to bring our satisfaction results up.
Ensure that all staff is involved in maintaining a positive patient environment at all times in both the in and outpatient work areas.
Participate in providing service recovery efforts to patients with delays in service or valid negative experiences within the department.
Maintain excellent relations with other departments (ED / ICU), physicians (both radiologists and staff) and with staff members throughout the organization.
Lead the Inpatient and Outpatient CT staff Customer Service activities and maintain a Press Ganey Percentile Rank of at least 75%
Ensure physician relations and partnership are positive and timely.
Act on concerns by the Radiologists in a timely manner.
Develop a can do team with staff and Radiologists to meet the needs of our patients and functionally close departments.
Collaborate with physicians and members of other departments and disciplines in the development, implementation and evaluation of programs and services to meet the needs of the department population
Work closely with Radiologists and Physicians to develop and implement strategies to resolve physician complaints and concerns
Partner with physicians; ie: Cardiologists, in the development and enhancement of clinical programs.
Maintain relationships with Infection Control, Interventional Radiology and ED to meet the needs of all of our patients
Build a team of CT Technologists that are skilled, extremely competent, and knowledgeable of all protocols / equipment and resources within the department.
Collaborate with the manager in the recruitment and selection of high quality staff and maintain staffing and appropriate work assignments.
Role model the Behaviors of Excellence to staff, encourage staff accountability.
Follow established processes for receiving and resolving employee complaints and concerns.
Provide feedback to manager for performance reviews of all staff in which peer review is a mandatory component of the evaluation process.
Function as preceptor to new technologists in the department and/or delegate preceptor responsibility to other techs as necessary.
Utilize appropriate communication skills when dealing with difficult situations

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program