CT Scientific Associate Affairs Specialist
About The Position
The Clinical Trial Scientific Affairs Associate Specialist supports subcontracted testing performed by referral laboratories on ACM’s behalf. The role helps ensure timely, accurate results by maintaining effective partnerships and clear communication with external laboratories. The Associate Specialist tracks testing and procedural changes, maintains study documentation, and helps coordinate scientific and operational requirements between ACM and its referral laboratory partners. This role supports day-to-day relationships with global Referral Laboratories, maintains referral laboratory records and work orders, routes communications between external laboratories and internal stakeholders, and helps track partnership performance. It also provides documentation and coordination support for quality investigations, governance meetings, invoice reconciliation, vendor tracking, and departmental escalations. The position follows company policies and standards for confidentiality and data integrity.
Requirements
- Bachelor's degree or 2 years of life sciences experience required.
- Excellent communication, word processing, and computer skills.
- Excellent time management and organizational skills.
- Demonstrated ability to work independently.
- Ability to manage multiple projects with tight deadlines.
Nice To Haves
- Remote work experience preferred.
- MT(ASCP) certification or equivalent certification preferred.
- Experience in a clinical laboratory setting preferred.
Responsibilities
- Support day-to-day relationships with global Referral Laboratories to help maintain consistent service delivery and alignment with Clinical Trial study requirements.
- Enter and maintain Referral Laboratory information in ACM databases, processes, and service records.
- Assist with drafting, processing, and tracking work orders for Referral Laboratories in accordance with company procedures.
- Route and track communications between Referral Laboratories and internal ACM stakeholders, escalating questions or issues as appropriate.
- Collect and summarize partnership information used to support Referral Laboratory performance scorecards.
- Provide documentation and coordination support for quality investigations and root cause analyses led by ACM Quality Assurance and CTSA Leadership.
- Document referral lab testing information and maintain accurate, current records throughout the trial lifecycle.
- Share updates with internal stakeholders, coordinate follow-up activities, and raise ongoing study issues to the appropriate team members.
- Assist with preparing agendas, materials, and follow-up items for governance meetings.
- Assist with invoice review and reconciliation by gathering information and documenting discrepancies.
- Enter and maintain vendor opportunity status updates in designated tracking tools.
- Provide meeting coverage and document key updates when team schedules conflict.
- Enter vendor quality events and support follow-up activities through resolution.
- Support the coordination and routing of other CTSA department escalations to the appropriate team members.
- Follow all company policies, procedures, and standards related to confidentiality and data integrity.
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What This Job Offers
Job Type
Full-time
