Accenture- R00339792- CSS Upgrade Lead- Remote

ManpowerGroup WorkMyWay•Texas City, TX
•Remote

About The Position

This role is for a CSS Upgrade Lead at Accenture, focusing on Oracle CC&B and/or Oracle Utilities CCS / C2M. The position requires extensive experience in functional domains such as billing, GL, field activities, and collections, along with strong SQL and data querying skills for issue investigation. The lead will be responsible for business validation, triage, and testing on Oracle Utilities implementation or upgrade programs, utilizing Azure data services and JIRA for defect tracking and reporting.

Requirements

  • Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M, spanning multiple functional domains (billing, GL, field activities, collections).
  • Minimum 5 years of experience using SQL and data query tools to investigate Oracle Utilities data issues, GL transactions, and batch processing results.
  • Minimum 3 years of experience in a business validation, triage lead, or test lead role on an Oracle Utilities implementation or upgrade program.
  • Minimum 2 years of experience with Azure data services (Blob Storage, ADF, or Azure SQL) in the context of utility data pipelines or testing environments.
  • Minimum 2 years of experience with JIRA defect tracking and Power BI reporting in a project delivery context.
  • Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Nice To Haves

  • Prior experience on a CC&B-to-CCS migration or upgrade project with business validation or parallel testing responsibilities.
  • Oracle Utilities CC&B or CCS certification.
  • Experience with batch processing validation, ToDo management workflows, or GL reconciliation in Oracle Utilities.
  • Familiarity with letter template configuration and collections process design in CC&B or CCS.
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