CSS Specialist (Travel Position - located in Billerica, MA)

Azenta Life Sciences

7d•$22 - $28•Onsite

About The Position

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. How You’ll Add Value: The CSS Specialist will be required to travel to client sites or other Azenta locations. The CSS Specialist performs all aspects of sample management at these sites. This may include basic laboratory tasks, movement of equipment, routine freezer maintenance, and stocking of supplies. Additional job specifics will be outlined for each client/location based upon contracted services. If necessary, the CSS Specialist may become a designated trainer to help in onboarding and training of new staff. What You’ll Do: Perform all functions methodically and in accordance with Standard Operating Procedures (SOPs). Adhere to FDA Good Practices (GMP, GTP, GLP, GDP), International Organization of Standards (ISO), College of American Pathologists (CAP) standards and other regulatory requirements as outlined in SOPs Follow all safety requirements for working with infectious and non-infectious biological materials, radioactive materials, chemical compounds, and drug products Understand the scope of the project and support execution of on-site implementation project plan from beginning to end as instructed Handle materials in a manner that maintains required temperatures (+30oC to -196oC) per the project definition and SOPs Utilize assigned inventory tracking tool, Azenta’s Limfinity inventory management system, or client inventory management system for all sample handling tasks Ensure chain of custody and audit trails for all activities are proactively maintained. Help the client and scientists manage inventory of consumables and supplies May be responsible for aliquoting, DNA extraction, media prep, manifesting, registration, inbound/outbound shipments, discards, as well as freezer maintenance, validation, and calibration Facilitate the creation of client specific SOP’s, Project Definitions, and other customer documents Proactively manage and drive the resolution of client issues while promoting continuous process improvement Assist in developing, implementing, validating, and testing of new processes and equipment Initiate communication with the customer contacts to maintain and cultivate relationships and gather intelligence about their needs Train staff as needed. Travel as needed to support the business

Requirements

Bachelor’s Degree + 1 year demonstrated proficiency in a sample management related position OR Associate Degree + 2 years demonstrated proficiency in a sample management related position OR HS Diploma + 4 years demonstrated proficiency in a sample management related position
Previous experience handling biological specimens
Customer Service background.
Experience with Microsoft Office (Word, Excel, Outlook) and email.
Willingness to travel for months at a time if needed
Willingness to travel on short, sometimes less than 3 days, notice
Critical thinking and problem-solving skills, planning and organizing, decision-making
Proficient written and verbal communication
Have demonstrated ability to talk to customers, managers, technical personnel with credibility
Demonstrated leadership skills; able to work across organizational lines.
Demonstrated ability to maintain confidentiality and make good judgment about what to reveal to customers
Demonstrated high level of initiative and ability to work independently
Reaching, lifting, bending
Ability to lift 50 lbs.
Extended periods of standing or sitting
Right- and left-hand finger dexterity
Ability to discern colors or use of color correction glasses
Ability to work with refrigerants (e.g., dry ice and LNs) using proper PPE
Employee will be working in an area with potentially infectious materials.
Employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated
Travel, including international travel, is required
Employee will be working at a client site and is expected to remain professional and courteous while maintaining all Azenta and the client’s expectations

Nice To Haves

Life Sciences Degree, preferred
GMP/GTP/CLIA Experience, preferred

Responsibilities

Perform all functions methodically and in accordance with Standard Operating Procedures (SOPs).
Adhere to FDA Good Practices (GMP, GTP, GLP, GDP), International Organization of Standards (ISO), College of American Pathologists (CAP) standards and other regulatory requirements as outlined in SOPs
Follow all safety requirements for working with infectious and non-infectious biological materials, radioactive materials, chemical compounds, and drug products
Understand the scope of the project and support execution of on-site implementation project plan from beginning to end as instructed
Handle materials in a manner that maintains required temperatures (+30oC to -196oC) per the project definition and SOPs
Utilize assigned inventory tracking tool, Azenta’s Limfinity inventory management system, or client inventory management system for all sample handling tasks
Ensure chain of custody and audit trails for all activities are proactively maintained.
Help the client and scientists manage inventory of consumables and supplies
May be responsible for aliquoting, DNA extraction, media prep, manifesting, registration, inbound/outbound shipments, discards, as well as freezer maintenance, validation, and calibration
Facilitate the creation of client specific SOP’s, Project Definitions, and other customer documents
Proactively manage and drive the resolution of client issues while promoting continuous process improvement
Assist in developing, implementing, validating, and testing of new processes and equipment
Initiate communication with the customer contacts to maintain and cultivate relationships and gather intelligence about their needs
Train staff as needed.
Travel as needed to support the business