CSR / Project Coordinator (TRE)

Valley View Granite•Tremonton, UT

23d•$18 - $23•Onsite

About The Position

Join Valley View Granite as a Full-Time CSR / Project Coordinator and immerse yourself in a role that combines creativity with problem-solving. This position has a schedule of 8am-4:30pm Monday through Friday and is located onsite in Tremonton, Utah . Experience a dynamic environment where your contributions directly impact client satisfaction and project success. Collaborate with a dedicated team focused on excellence and innovation, all within a culture that values high performance and energy. Enjoy a competitive pay range of $18-$23 per hour , reflecting your skills and commitment. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, and Employee Discounts. Don't miss the chance to be part of a thriving company that not only prioritizes customer-centricity but also supports your personal and professional growth. Valley View Granite: Our Mission We specialize in high-quality granite countertops, backsplashes & shower surrounds for both residential and commercial applications. Our cutting-edge fabrication and installation procedures set us apart. Our mission is to provide a wholesome, quality experience for everyone involved. Make a difference as a CSR / Project Coordinator As a Full-Time CSR / Project Coordinator at Valley View Granite, you will play a pivotal role in enhancing customer experiences by responding to inquiries through phone, email, or in-person interactions. You will provide accurate information about our diverse range of products, services, and timelines, ensuring customers feel informed and valued. In this position, you will adeptly address any concerns or complaints, escalating issues to the appropriate departments when necessary. Your collaboration with our sales, production, and installation teams will be essential to meet customer needs and ensure that projects are completed on schedule, reinforcing our commitment to excellence and customer-centricity. What matters most To thrive as a Full-Time CSR / Project Coordinator at Valley View Granite, a diverse skill set is essential. Proficiency in Microsoft Office applications and familiarity with CRM systems will enable you to manage customer interactions efficiently. You should possess the ability to work both independently and collaboratively to deliver exceptional service. A positive attitude and strong problem-solving skills are crucial for addressing challenges and enhancing customer satisfaction. While knowledge of granite products or similar industries is a plus, your commitment to learning and adaptability to changing business needs will be invaluable. You must also be physically capable of sitting for extended periods and comfortable with walking, bending, and using stairs regularly. Regular and reliable attendance is vital, as is prioritizing safety procedures within the workplace. Your professionalism, positivity, courtesy, and teachability will contribute significantly to our energetic and customer-focused culture. Will you join our team? If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you! Must be able to pass a 7-year background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Requirements

Proficiency in Microsoft Office applications
Familiarity with CRM systems
Ability to work both independently and collaboratively to deliver exceptional service.
A positive attitude and strong problem-solving skills
Physically capable of sitting for extended periods and comfortable with walking, bending, and using stairs regularly.
Regular and reliable attendance is vital
Prioritizing safety procedures within the workplace.
Must be able to pass a 7-year background check.
We also conduct pre-employment drug testing.
Any job offer will be based on the results of background and drug testing.

Nice To Haves

Knowledge of granite products or similar industries
Commitment to learning and adaptability to changing business needs
Professionalism, positivity, courtesy, and teachability

Responsibilities

Enhancing customer experiences by responding to inquiries through phone, email, or in-person interactions.
Provide accurate information about our diverse range of products, services, and timelines, ensuring customers feel informed and valued.
Adeptly address any concerns or complaints, escalating issues to the appropriate departments when necessary.
Collaboration with our sales, production, and installation teams will be essential to meet customer needs and ensure that projects are completed on schedule