CSR/Dispatch Lead

R&T Yoder ElectricColumbus, OH
$65,000Onsite

About The Position

R & T Yoder Electric, Inc. is seeking a CSR/Dispatch Lead. This role requires a highly organized individual with strong attention to detail, capable of managing multiple projects simultaneously and possessing excellent customer communication skills. This hands-on position involves onboarding new customers and jobs, scheduling production labor, assisting project managers and technicians, and collaborating with various teams to ensure project completion. The company emphasizes a strong team culture with seasonal events and offers competitive compensation and benefits.

Requirements

  • At least 6 years of experience as an CSR/Administrative Assistant
  • At least 4 years of experience in the construction industry
  • Valid driver's license and a good driving record
  • Ability to pass a background check and drug test

Nice To Haves

  • Service Titan experience preferred

Responsibilities

  • Onboarding new customers and jobs via good phone customer service
  • Assist Project Managers in the scheduling of field production labor
  • Assist Technicians with job, material, and customer solutions
  • Assist with Permitting tasks
  • Work with the production, purchasing and management staff as a team to bring projects from conception to completion.
  • Performs other duties as assigned.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k)
  • 2 weeks of paid time off (PTO) that increases based on time of service
  • 5 paid sick days
  • Paid holidays
  • Monthly bonus opportunities
  • Uniforms for qualified applicants
  • $300 sign-on bonus
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