Regional CSEY Advocacy Coordinator

Unbound Now•New Orleans, LA

About The Position

The primary functions of the CSEY Advocacy Coordinator are to provide leadership and supervision for the regional CSEY advocacy team; ensure effective CSEY Advocate training and excellence in regional service delivery; develop and maintain strong relationships with local DCFS, law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation, data collection, and regional reporting.

Requirements

Bachelor's Degree or higher in psychology, social work, or related field
Supervisory and leadership experience
Program management experience
Experience working with survivors of human trafficking or youth in crisis
Trained and experienced in trauma-informed care
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Willingness to use personal vehicle for work travel; valid driver’s license, reliable vehicle, current car insurance
Submit expense documentation properly, travel reimbursement, time tracking (if applicable), and all training requirements within the required time frames per the company policies.
Strong commitment to the mission and values of Unbound Now and abide by Unbound Now policies at all times.
Agree to take and pass a criminal background check and pass employment authorization verification.
Action-oriented, self-starter, innovative problem solver, and committed to excellence with high emotional intelligence, humbleness, and professionalism.
Proven ability to maintain the strict confidentiality of sensitive and proprietary information.
Ability to problem solve in the moment with CSEY Advocates and provide coaching and resources as needed
Exceptional organizational and administrative abilities, attention to detail, and multidisciplinary project skills, with the ability to provide elite written and verbal communication in a fast-paced environment.
Competent in Google Suite, Microsoft Office, Canva, and willing to learn all other Unbound Now platforms.
Demands include sitting for long periods at a computer, repetitive hand motions from frequent keyboarding, and frequent video calls.
Must possess a valid driver’s license, maintain proper insurance coverage, and be able to operate a personal vehicle as needed for work-related travel.
Demands sometimes require the ability to lift loads of up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
Demands the ability to respond on scene during all hours of the night.

Nice To Haves

Training in the use and supervision of motivational interviewing, preferred

Responsibilities

Lead regional CSEY advocacy team.
Supervise regional CSEY Advocates and Program Support Specialists.
Develop and maintain good working relationships with local DCFS, law enforcement agencies, service providers, and other referral sources.
Ensure high-quality CSEY advocacy services regionally.
Proactively communicate with the Director of the Louisiana CSEY Advocacy Program regarding any issues related to the regional CSEY advocacy team.
In coordination with the Director of the Louisiana CSEY Advocacy Program, implement and monitor compliance with policies and procedures for CSEY advocacy.
In coordination with the Director of the Louisiana CSEY Advocacy Program, recruit, screen, train, engage, supervise, and retain CSEY Advocates and a Program Support Specialist.
Schedule and document all required trainings for advocates, volunteers, and interns.
Schedule and facilitate weekly advocacy team meetings and staffings.
Provide weekly supervision for each CSEY advocate.
Provide training and support to CSEY Advocates in the implementation of the OHTS tool.
Ensure that the regional team adheres to the budget and spending protocols.
Seek informal feedback from service partners.
Monitor for red flags or inappropriate behaviors and/or policy violations.
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity
Take allegations seriously
Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
Report to the Director of the Louisiana CSEY Advocacy Program immediately
In coordination with the Director of the Louisiana CSEY Advocacy Program, collect information, as appropriate, and develop and document the response and corrective action
Determine and meet the needs of the alleged victim, as appropriate
Prevent further access by the alleged perpetrator
Prepare regional programmatic and financial reports.
Participate in the Unbound Now advocate resilience group.
Conduct annual CSEY Advocate and Program Support Specialist performance reviews.
Assist in setting goals and providing data for future DCFS funding applications.
Meet regularly with Unbound Now Directors of Survivor Advocacy for peer support.
Submit expense documentation properly and within the required time frames per the company's expense policy.
Card Managers are responsible for reviewing each team member’s spend and assessing adherence to policy weekly, and following all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily and approve TripLog weekly, adhering to all travel guidelines.
Review and approve timesheets bi-weekly- identifying that grant allocations are met.
Complete all Unbound Now required training on time.

Benefits

100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family.
Employer-Paid Life Insurance: Fully covered for the employee at no cost.
Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).
Dental & Vision: Comprehensive plans available at the employee’s expense.

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