Crystal Server

Omni Hotels & Resorts•Bedford, PA

13h•Onsite

About The Position

Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you’ll find more than just a job. You’ll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort. Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're empowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself. As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Requirements

Minimum 1 year of serving experience, high volume & casual environment preferred.
Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
Must have knowledge of wine, spirits, and beer.
Must be able to work a variety of shifts, including weekends and holidays.
Maintain a professional business appearance, attitude, and performance.
Must have unexpired RAMP & Food Handlers obtain upon hire.
Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Responsibilities

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
Complete station set-up and breakdown/side-work.
Polish and clean all water glassware on assigned station during each shift.
Take food and beverage orders and upsell as often as possible.
Be pleasant, smile and greet all guests using surnames when obtained.
Send orders using MICROS systems.
Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
Present accurate check to guests and process payment.
Assist in seating guests and answering phones for restaurant as needed.
Cross train among other food and beverage outlets as needed.
Perform any other duties as assigned by the restaurant manager.