Cryogenic Sales Engineer

Dover Corporation • Ball Ground, GA

2d • Hybrid

About The Position

Responsible for driving the sales growth of ACME Cryogenics division throughout the region. Will also be the main point of contact to handle technical discussions with new and existing customers. Focus on developing a commercial and technical understanding of the supporting Acme Cryogenics product lines. Responsible for traveling to customer locations to perform site surveys in order to generate sketches for fabrication drawings including; Vacuum Jacketed Piping, size various Acme products, and understand how to coordinate installation of customer specific Cryogenic systems. Develop quotation to meet the customer’s requirements. This will necessitate understanding the customer’s end use application, what Acme product line will meet their needs, and the requirements necessary for Acme’s field service team to provide installation of these products. Provide ongoing technical support and project management through the final installation of Acme products. Handle all inbound sales lead calls to convert calls into sales. Work closely with Technical Inside Sales team members to handle incoming customer quotations. Build and maintain customer relationships. As necessary, and at the direction of Technical Sales Manager, make technical visits to customers and prospects on behalf of Acme. Assist in the resolution of customer problems that arise from the use of the product Complete, maintain, and process pertinent paperwork and records. Enter all new proposals into Customer Relationship Management (CRM) system and follow up/update as necessary. Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, lead times, etc. Other tasks as assigned by General Manager.

Requirements

• Bachelor’s Degree in Mechanical Engineering or Cryogenics Engineering preferred.
• Minimum 5 years’ experience preferred.
• Consideration will be given to applicable industry experience (Highly desirable candidate will have experience working within the cryogenics industry).
• Ability to function well in a team environment and work collaboratively with Engineering, Production, Shipping, and other departments on behalf of our customers.
• Demonstrated ability to manage multiple projects and meet deadlines.
• Willingness to travel 50% or more.
• Ability to read blueprints is a plus.

Nice To Haves

• Experience working within the cryogenics industry.

Responsibilities

• Driving the sales growth of ACME Cryogenics division throughout the region.
• Handling technical discussions with new and existing customers.
• Developing a commercial and technical understanding of the supporting Acme Cryogenics product lines.
• Traveling to customer locations to perform site surveys to generate sketches for fabrication drawings.
• Sizing various Acme products and understanding installation coordination for customer-specific Cryogenic systems.
• Developing quotations to meet customer requirements, understanding end-use applications and necessary product lines.
• Providing ongoing technical support and project management through final installation.
• Handling inbound sales lead calls to convert calls into sales.
• Working closely with Technical Inside Sales team members to handle incoming customer quotations.
• Building and maintaining customer relationships.
• Making technical visits to customers and prospects on behalf of Acme, as directed by the Technical Sales Manager.
• Assisting in the resolution of customer problems arising from product use.
• Completing, maintaining, and processing pertinent paperwork and records.
• Entering all new proposals into the Customer Relationship Management (CRM) system and following up/updating as necessary.
• Identifying, monitoring, and documenting competitive market activities by gathering marketplace information on pricing, products, new products, lead times, etc.
• Performing other tasks as assigned by the General Manager.

Benefits

• 401(k) savings plan with employer contributions
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness programs
• Health savings account
• Health care flexible spending accounts
• Dependent care flexible spending accounts
• Company paid short-term disability
• Company paid long-term disability
• Company paid employee basic life and AD&D insurance
• Supplemental employee and dependent life insurance
• Optional accident insurance
• Optional hospital indemnity insurance
• Optional critical illness insurance
• Adoption benefits and assistance
• Surrogacy benefits and assistance
• Fertility benefits and assistance
• Commuter benefits
• Parental leave of absence
• Military leave of absence
• Jury duty leave of absence
• Bereavement leave of absence
• Paid time off
• Business travel services
• Employee discounts
• Employee assistance program (includes company paid counseling sessions and legal services)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level