Cruise & Hotel Booking Specialist | Remote

Aisles & Abroad•North Carolina, NC
•Remote

About The Position

We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to help clients plan and secure their ideal vacations. The role provides guidance and service throughout the booking process, covering cruises, hotels, vacation homes, all-inclusive resorts, and other travel options. The specialist works with travel suppliers and uses online booking platforms while staying informed about industry trends, travel policies, and supplier offers. The position is fully remote in the U.S.

Requirements

  • Be at least 18 years old and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create memorable experiences.
  • Self-motivated and able to work independently.
  • Comfortable using online booking platforms and learning new software.

Responsibilities

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work closely with travel suppliers to secure exclusive deals and promotions.
  • Stay informed about industry trends, travel policies, and supplier offers.
  • Handle client inquiries, modifications, and cancellations professionally and promptly.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.
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