Cross Functional Store Manager

CarMax•Palm Desert, CA

3d•Onsite

About The Position

As a Cross Functional Store Manager in Training at CarMax, you will lead and develop a team of 10–15 associates across multiple business areas to deliver a world-class customer experience. This role is pivotal in driving sales performance, operational excellence, and associate engagement. You’ll stay actively involved in the sales process, foster a culture of learning through training, and ensure seamless execution of CarMax policies. By strategizing to meet store budgets and performance metrics, you will help shape the future of our customer experience while empowering your team to succeed.

Requirements

Strong problem-solving and collaboration skills to address complex challenges effectively.
Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
Exceptional communication skills for engaging associates and customers.
Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
Flexibility to work rotating schedules, including nights, weekends, and holidays.
Willingness to travel occasionally for meetings, training, and special assignments.
Valid driver’s license meeting CarMax safety standards.

Responsibilities

Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
Plan and manage daily operations, monitor staffing levels and adjusting proactively, and ensuring associates have tools and training to deliver a seamless customer experience.
Analyze and present business results to the Location General Manager and other stakeholders.
Lead associate development and engagement, providing timely feedback and performance management.
Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.