Cross Dock Supervisor

TA Dispatch•Brownstown Township, MI

13h•Onsite

About The Position

TA Services is seeking a dedicated Cross Dock Supervisor to manage warehouse transactions, ensure inventory accuracy, and coordinate cross-dock operations. This role involves partnering with third-party logistics personnel, resolving operational issues, and maintaining shipping records. The ideal candidate will have a strong background in warehouse or logistics operations, experience with WMS, and excellent communication and problem-solving skills.

Requirements

High school diploma or GED required.
Minimum of two (2) years of experience in warehouse, cross dock, transportation, or logistics operations.
Experience using Warehouse Management Systems (WMS), preferably Körber WMS.
Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.
Experience coordinating shipments with carriers and third-party logistics providers.
Ability to interpret shipping documentation, including bills of lading, packing lists, and manifests.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Effective problem-solving and decision-making abilities in a fast-paced environment.
Customer-focused with the ability to build positive working relationships with internal and external partners.
Adaptable, dependable, and able to manage changing priorities while meeting operational deadlines.

Responsibilities

Process inbound receiving and outbound shipping transactions accurately within the Warehouse Management System (WMS).
Audit freight against packing lists, bills of lading, and shipping manifests to ensure inventory accuracy and compliance.
Partner with third-party logistics (3PL) personnel to facilitate efficient freight flow, trailer loading, and unloading activities.
Serve as the primary point of contact for shipping discrepancies, damaged freight, and system-related issues by utilizing customer portals and internal processes.
Ensure all shipping documentation, digital records, and photographic evidence of non-compliant shipments are complete, accurate, and maintained according to company standards.