Cross Connection Inspector

Aquarion Water Company • Bridgeport, CT

20h • Onsite

About The Position

The Aquarion Water Authority (AWA) is seeking a Cross Connection Inspector II for its Cross Connection Department. This role is responsible for inspecting customer premises, testing backflow prevention devices, identifying cross connection risks and potential solutions, and communicating corrective actions to customers. The position may also involve responding to field service complaints related to service, billing, and water quality on an as-needed basis.

Requirements

• High school diploma
• Valid Connecticut driver’s license
• Connecticut State Department of Public Health license as a Cross Connection Tester and Cross Connection Surveyor for Cross Connection Control (or ability to obtain within 6 months of hire)
• Excellent communication, teamwork, and customer service skills
• Familiarity with computer systems
• A minimum of five (5) years’ experience in water utility work or in related testing/inspecting
• Ability to read, interpret and understand mechanical and detailed plumbing diagrams and blueprints
• Working knowledge and understanding of mechanical and/or electrical systems
• Experience with the operation of personal computers
• Ability to identify recurring and non-recurring operating conditions and maintenance needs requiring adjustment
• Ability to assist others, share responsibility, and be fully responsible for own actions
• Self-starter with the ability to address customer concerns real time and develop equitable solutions

Nice To Haves

• Knowledge of AWC service areas and distribution systems
• Inspecting and testing experience

Responsibilities

• Inspect customer premises and identify/characterize existing cross connection risks.
• Identify solutions and communicate corrective action required and associated costs to customers or contractors.
• Record all necessary information.
• Test and repair backflow prevention devices.
• Determine operating status of backflow prevention devices.
• Record data related to backflow prevention devices.
• Communicate compliance status to customers.
• Issue bills for testing, repair, and material sales.
• Work effectively with customers, contractors, and local health officials to get violations corrected and devices repaired in a timely manner.
• Maintain a current and thorough working knowledge of cross connection control regulations.
• Respond to customer complaints regarding service and represent the Company at service calls.
• Locate service lines and curb boxes.
• Install new piping and repair existing lines.
• Operate gate valves, fire hydrants, and other appurtenances.
• Effectively communicate both verbally and in writing Company and Connecticut State Health Department CCC policies, rules and regulations to customers.
• Utilize SAMS mobile device to receive and process related to service work orders and document relevant data to complete assigned work.
• Perform confined space entry as part of a 2-person crew while employing all appropriate safety apparatus.
• Be available for emergency work outside normal working hours or standby duty.
• Drive, walk, sit, stand, kneel, climb, and bend for extended periods and lift more than 100 pounds.
• Perform other duties as assigned.
• Assist others, share responsibility, and be fully responsible for own actions.
• Address customer concerns real time and develop equitable solutions so that field work can be completed on the day of assignment.

Benefits

• Compensation will depend on the current licenses of the successful candidate.
• Training wage of $42.52/hour (Grade 9) or $44.17/hour (Grade 10 if licensed)
• Progression through salary steps at six-month intervals with satisfactory performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED