CRM Principal Field Clinical Representative - Mobile, AL/Pensacola, FL

bostonscientific • Pensacola, FL

6d • Hybrid

About The Position

In Cardiac Rhythm Management (CRM), Boston Scientific offers solutions for treating irregular heart rhythms, heart failure, and protecting against sudden cardiac arrest. The company develops, manufactures, and markets a broad array of products and services for less-invasive care of cardiac conditions. This role promotes commercially approved company products through education of current and potential customers, implant, and patient clinic coverage within a defined region. The goal is to provide clinical education and sales support to achieve projected sales goals and increase sales revenues within product segments.

Requirements

• Minimum of a bachelor’s degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
• Minimum of 5 years in a Boston Scientific clinical position with completed/passed IBHRE certification that is active.
• External equivalent is a minimum of 6 years competitive CRM clinical work experience with a completed/passed IBHRE certification that is active, OR minimum 10 years cardiac-related clinical work experience with completed/passed IBHRE certification.
• Ability to take rotational 24/7 call with a sales team involving holidays, weekends

Nice To Haves

• Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
• Medical device sales, sales support, clinical education and/or clinical research experience.
• Exhibited proven leadership skills with consistently high-performance ratings.
• A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
• The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
• Ability to communicate clearly and effectively with all levels of the medical community including patients.
• Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates dynamic work schedule.

Responsibilities

• Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Follows company and divisional guidelines for managing commercial inventory.
• On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Benefits

• Variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives)
• Core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior