CRM & Operations Intern (m/f/d)

Laserhub Gmbh•Stuttgart, AR

22h•Hybrid

About The Position

As part of the internship, you will work closely with our CRM Manager and gain hands-on experience in how CRM systems, data and internal processes come together in a digital B2B company. By gradually taking over recurring operational topics and smaller projects, you will help create additional capacity for larger, cross-functional CRM initiatives. Previous CRM experience is not required. What matters much more to us is how quickly you understand new topics, how you approach problems and whether you enjoy working your way through complex processes and systems.

Requirements

Currently studying at a university or university of applied sciences, or looking for an internship as part of your studies
Ability to quickly understand new tools, processes, and complex topics with curiosity
Structured, logical, and solution-oriented mindset
Enjoyment in digging into topics, understanding connections, and finding practical solutions
Careful and reliable work, particularly when dealing with data and detailed information
Proactivity: thinking ahead and contributing own ideas
Ability to work independently while knowing when to ask questions
Confident communication in English in a professional environment

Nice To Haves

Previous CRM experience
Previous experience with HubSpot

Responsibilities

Supporting our CRM Manager with day-to-day operational topics and gradually taking ownership of recurring tasks
Ensuring CRM data is kept structured, accurate and up to date
Analyzing and handling smaller requests related to our CRM system independently as you grow into the role
Testing, documenting, and continuously improving processes and workflows together with the CRM Manager
Analyzing and structuring new topics, data, and information to help find practical solutions
Proactively identifying and raising improvement opportunities and inconsistencies, and contributing own ideas
Collaborating closely with different teams across Laserhub to gain a broad understanding of how processes, systems, and data connect
Conducting research and smaller analyses to prepare the groundwork for further CRM and process improvements