CRM Coordinator - Las Vegas

Caesars Entertainment • Las Vegas, NV

1d • Onsite

About The Position

As the CRM Journey Coordinator, you will work closely with the CRM Manager to manage Caesars CRM campaigns and drive retention through customized player journeys throughout the customer lifecycle to maximize customer retention.

Requirements

• Bachelor’s Degree required or relevant work experience
• Proficiency in Excel
• Analytical and data-driven mind
• Excellent communication, proofreading and organizational skills required
• Well organized, able to prioritize work for self and others
• Ability to multi-task and work within tight deadlines
• Efficient and confident communicator, strong collaboration and influencing skills
• Have energy and enthusiasm for a new challenge, and an ability to tackle complex regulatory environment
• Eagerness to define how this is done for a new business in the US
• Excited about the opportunity to launch and grow a significant business in a new sector
• Must be 21 years of age or older
• Must be able to sit for extended periods of time
• Must be able to type for extended periods of time
• Must be able to talk on the phone for extended periods of time
• Must be able to write for extended periods of time
• Regular attendance in the office

Nice To Haves

• 1-2 years’ experience in Optimove is an asset
• Proficiency in coding language (HTML) is a plus, but not essential
• Knowledge of the gaming industry is a plus, but not essential

Responsibilities

• Be hands-on in creating, segmenting, and launching remarketing journeys
• A/B or multivariant testing on various CRM journeys to establish which is the most effective
• Ensuring all CRM journeys comply with current best practices in the industry
• Responsible for audience segmentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level