CRM Business Solution Architect

Vishay Intertechnology, Inc.

1d • Remote

About The Position

Vishay is seeking applicants for a CRM Business Solution Architect. The CRM Business Solution Architect is responsible for designing, integrating, and overseeing scalable technology solutions that align with business strategy and operational needs. This role serves as a strategic bridge between business stakeholders and technical teams, ensuring that CRM systems are secure, efficient, cost-effective, and future-ready. The CRM Business Solution Architect leads solution design across applications, infrastructure, data, and integrations while ensuring alignment with enterprise architecture standards, cybersecurity requirements, and organizational goals.

Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field (Master’s preferred).
• Salesforce Certified Application Architect or System Architect
• 7+ years of progressive IT experience with at least 3–5 years in a Solutions Architect or equivalent role
• Deep expertise with Sales Cloud
• Experience designing enterprise-level solutions across applications, infrastructure, data, and integrations
• Proven experience working in complex, cross-functional environments
• Strong knowledge of AgentForce, Mulesoft and Sales Cloud environment
• Cloud platforms (AWS, Azure, or GCP)
• Application architecture and system integrations

Nice To Haves

• Master’s degree

Responsibilities

• Design end-to-end technology solutions that meet business requirements, performance standards, and scalability needs
• Develop solution architecture diagrams, technical specifications, and implementation roadmaps
• Evaluate and recommend platforms, tools, and technologies aligned with enterprise architecture principles
• Partner closely with business leaders, product owners, and functional teams to understand requirements and translate them into technical solutions
• Serve as a trusted advisor to stakeholders, balancing business priorities with technical feasibility, effort and risk
• Support digital transformation initiatives and continuous improvement efforts
• Provide architectural guidance and oversight to development, infrastructure, and vendor teams
• Guiding developers and admins on when to use Flow vs. Apex vs. LWC.
• Managing API limits and choosing the right integration pattern (Real-time, Batch, or Event-driven)
• Ensure solutions adhere to security, data privacy, and compliance standards
• Review and approve technical designs, integrations, and system changes
• Architect integrations between enterprise systems (ERP SAP, HRIS, CRM, cloud platforms, CPQ)
• Ensure consistency and interoperability across platforms and environments
• Support cloud, hybrid, and on-prem solutions as required
• Define and maintain architecture standards, best practices, and documentation
• Participate in architecture review boards and change management processes
• Documenting the "Why" behind architectural decisions to ensure future maintainability
• Identify technical debt and recommend remediation strategies
• Evaluate third-party vendors and solution providers (AppExchange)
• Support RFPs, vendor selection, and contract reviews from a technical perspective
• Partner with project managers and project owners to ensure solutions are delivered on time and within scope

Benefits

• health care coverage
• financial support programs
• other resources designed to help you achieve your personal and professional goals
• unique career paths
• an open and collaborative culture
• a stable business that will be there for you
• opportunities to work globally and locally

What This Job Offers

• Job Type: Full-time
• Career Level: Senior