CRM Automation Specialist
Rockland Manufacturing•Bedford, PA
1d•Hybrid
About The Position
We’re a family-owned manufacturer of custom attachments for heavy construction equipment. We’re looking for an Automation Specialist to join our team to help support our customer journey! This position is hybrid remote, based out of Bedford, Pennsylvania.
Requirements
- Are 2+ years deep in HubSpot, Klaviyo, or similar
- Have built 10+ complex Zapier/Make scenarios
- Are comfortable with JavaScript in CRM custom code or Python scripts
- Obsess over where customers drop off and how to fix it
Nice To Haves
- Experience with Shopify, Twilio, HTML email templating
Responsibilities
- Build smart CRM workflows (lead nurture, abandoned cart, post-purchase)
- Automate order-status emails/SMS (“shipped”, “delayed”, “ready for pickup”)
- Reduce friction from quote ? purchase with dynamic tools and follow-ups
- Manage SaaS vendors (Zapier, Twilio, Stripe webhooks, etc.)
Benefits
- salary commensurate with experience as well as a comprehensive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
