CRM Applications Specialist
About The Position
The Customer Relationship Management Applications Specialist will act as a liaison between marketing, service lines and technology. The Customer Relationship Management Application Specialist will be involved in all aspects of the software development life cycle, from project/feature backlog prioritization, requirement engineering, and development oversight through testing, release and support for products serving our institutional end users. This individual will also be responsible for point and click administration and configuration of key systems. Creative problem solving, impeccable communication and attention to detail are key skills expected in this role.
Requirements
- Bachelor’s Degree required preferably in a business, computer or information technology, or related field.
- Previous Customer Relationship Management administration (Salesforce/MS Dynamics) experience preferred.
- Previous experience working in an agile environment preferred.
Nice To Haves
- Salesforce experience (Marketing Cloud, Health Service Cloud, Ad Studio, Datorama) Preferred.
Benefits
- Generous Paid Time Off (PTO)
- Medical, Prescription Drug, Dental & Vision Insurance
- Retirement Plans with employer contributions
- Short-Term & Long-Term Disability Coverage
- Life & Accidental Death & Dismemberment Insurance
- Tuition Reimbursement to support your educational goals
- Flexible Spending Accounts (FSAs) for healthcare and dependent care
- Wellness Programs to help you thrive
- Voluntary Benefits, including Pet Insurance and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
