AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment. The role is part of a diverse team of engineers, supply chain specialists, security experts, and operations managers. The position focuses on collaborating across AWS to maintain high standards of safety and security while providing scalable and cost-effective capacity for customers. The team fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support for AWS Data Centers, from initial design through site improvements and maintenance. You will serve as the primary engineering resource for your region, offering technical advice and engaging with various teams to troubleshoot and resolve site/equipment failures, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation. You will also provide direct support for operational issues through ad-hoc training, reviews of operating procedures, and event support. A key aspect of the role involves owning the conceptual design for data center upgrades and developing solutions to enhance capacity, availability, efficiency, and sustainability. You will interface with internal teams such as data center operations, design engineering, server hardware, and environmental health and safety to promote consistent and reliable service delivery. The role also includes developing innovative solutions, managing concurrent projects across multiple regions, initiating and leading engineering audits with on-site visits, producing risk reports with recommended mitigations, and acting as a resident engineer during new construction projects, supporting construction, commissioning, and turnover.
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Job Type
Full-time
Career Level
Senior