Critical Infrastructure Engineer

Flexential•Portland, OR

1d•Onsite

About The Position

This Critical Infrastructure Engineer position at Flexential involves utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for assigned data center(s). A core responsibility is maintaining mission-critical uptime of 99.999% or higher. The role also encompasses vendor management, scheduling, and documentation control. The engineer is expected to foster strong working relationships with the Technical Assistance Associate team (TAC) and provide hands-on training as needed. Flexential is a company co-headquartered in Charlotte and Denver, committed to building trusted relationships and delivering tailored solutions that help organizations optimize their IT transformation journey, balancing cost, scalability, compliance, and security. The company's robust suite of assets includes 38 highly redundant and connectivity-rich data centers across 21 markets, offering core data center solutions such as colocation and connectivity, as well as cloud, managed solutions, and professional services.

Requirements

2 Years of data center experience
4+ years of experience with root cause analysis and troubleshooting/problem solving
Experience working with building automation
4+ years of experience within a critical infrastructure environment
An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units
Applicable military experience
Applicable trade experience

Nice To Haves

Electrical or mechanical certifications
Associates degree or higher in a relevant engineering discipline
5+ years of experience working in data centers with an emphasis on building and equipment operation
Meets/exceeds functional/technical depth and complexity

Responsibilities

Utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned
Maintaining mission-critical uptime of 99.999% or higher
Vendor management
Scheduling and documentation control
Building and maintaining a strong working relationship with the Technical Assistance Associate team (TAC)
Providing hands-on training as required
24x7 facility on-call responsibility
Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs
Vendor relationship management
Read and interpret blueprints, engineering specifications, project plans and other technical documents
Drive change toward operational excellence goals
Identify constraints and propose solutions
Assist in disaster recovery "dry run" exercises
Assist in commissioning efforts
Maintain AHJ requirements
Maintain and implement change windows per company policies
Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
Assist with off-hours and weekend maintenance activities when required
Assist with reports on customer utilization, including space and power
Be able to read and prepare Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center
Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness
Monitoring/alerting of facility equipment
Perform other duties as assigned by management