Critical Facility Technician III

CPG Beyond•Middletown, VA

1d•$31 - $55•Onsite

About The Position

The Sr. Critical Facility Technician (CFT III) ensures the smooth and efficient operation of critical facilities by ensuring the timely and accurate completion of all required work, and by attaining customer satisfaction. This position has the additional responsibility for monitoring compliance with contractual commitments, directing technical and administrative tasks related to the operation of the critical facility infrastructure.

Requirements

Journeyman level experience with at least five (5) years of Electrical, Mechanical or Operations experience
Expert hands on electrical or mechanical skills, and competence in the area of non-expertise (for example, electrical expertise with a mechanical competence, or vice-versa)
Experience writing SOP, EOP, MOPS, technical reports, and procedures
Excellent written and oral communication skills
Outstanding Customer relations skills
Ability to make independent decisions
Must be a US citizen
Knowledge and experience using Microsoft Office

Nice To Haves

Able to obtain security clearance is preferred
OSHA certification preferred

Responsibilities

Provides effective oversight, leadership and administration of assigned projects which includes direction of project teams and contractors
Manage facility projects, produce facility reports and administer facility support systems
Create MOPs, SOPs, EOPs and other technical reports and procedures
Create SOWs (Scope of Work) for RFPs (Request for Proposals) when needed
Works directly with the customer and/or support staff to identify and troubleshoot as necessary to isolate the root cause of problems
Provide 24x7 on-call emergency response and support as necessary to support the customer
Operate and perform both routine and emergency service on a variety of critical systems. (Mechanical, electrical, and other installed systems)
Perform daily/weekly/monthly walk-through of customer facilities in support of data center operations to ensure efficient operation of all building systems
Manage equipment vendors and maintenance contractors
Ensure adherence to critical facility work rules and safety procedures
Interact effectively with internal and external customers
Attend manufacture training when applicable
Ensure operational, maintenance and emergency methods of procedure (MOPs) are strictly used.
Assist, as necessary, with scheduling of preventative maintenance, contracted maintenance, and general maintenance with minimal disruption of building services
Coordinate maintenance with outside vendors and oversee vendor maintenance
Respond quickly to emergency situations and customer concerns
Ensure Facility Manager receives timely verbal and written operating reports
Be familiar with all applicable Federal, State, and local rules, codes, and regulations
Other assigned tasks as requested